ASOQ - Satair China Operational Quality Management
7 months ago
The Satair Quality team is looking for a new Quality Operational Manager for the Satair Beijing warehouse. You will be a key actor driving the success of the local quality operations: on-time and on-quality closure of related customer and supplier claims, on-time and on-quality certification of parts (via Hua-Ou interface), audit planning adherence, and level of internal/external customer satisfaction.
Job objectives:
- Ensure that the products and services provided from China meet both external and internal requirements, including legal compliance and the customer’s expectations
- Monitoring of the quality management system and produce data and report on performance & stability
- Liaise with other managers, staff and Hua-Ou company throughout the organization to ensure that the Quality system is functioning properly
- Ensure Lean Basics and Mindset implementation
Primary duties:
- Local Interface to the Hua-Ou and Airbus Customer Service department to ensure that Satair Quality related tasks are running onTarget.
- CAMAC Responsible Quality Manager for Satair Beijing
- Ensure that Satair's quality system is implemented and maintained in accordance with the requirements of EN 9120 and subject to regular audits and reviews
- Participate in the necessary meetings, planning, audits etc.
- Promote quality achievement and performance improvement throughout the organization
- Ensure compliance with national and international standards and legislation
- Define quality procedures in conjunction with other functions
- Secure maintenance and control of all quality related documentation
- Collate and analyse performance data and charts against defined parameters
- Liaise with both internal and external auditors and ensure the execution of corrective action and compliance with customers' specifications
- Implement and maintain controls of outgoing shipments
- Report to management on the level of quality achieved and identify areas that require improvements
- Manage both suppliers and customer claims
- Manage both internal and external audits
Secondary duties:
- Work with procurement staff to establish quality requirements from external suppliers
- Work with other managers to establish quality goals for new and existing products
- Work with HR to identify relevant quality-related training needs and deliver training
- Any other Quality related tasks as designated by the Managing Director
General:
● Comply with Satair Group’s mission, values and Quality Management procedures
● Comply with Satair Group’s guidelines on Ethics & Compliance
● Understanding, sharing and living of Satair Group values and rules
● Respect Satair Group processes and procedures agreed per function
● Participate in optimizing Satair Group’s business procedures by applying existing Satair Group’s IT systems
● Comment/advise on unsatisfactory situations within the organization, and propose potential solutions for improvements
● Identify and offer suggestions to improve efficiency
● Be well informed about and familiar with the latest developments in Satair Group's business as well as Airbus Customer Service Interfaces
● Have an inter-cultural understanding
● Participate in occupational safety and health efforts
● Contribute towards a positive and inspiring working environment
Required skills:
At least 3 years maintenance working experience in CCAR-145 MRO (maintenance, engineering, quality, material management, ect. and corresponding official work experience certificate is required) or CCAR-66R3 maintenance license is mandatory.
Strong quality and safety awareness and mindset
Quality experience is a plus
Customer service experience is preferred
Aerospace market knowledge is preferred
Quick leaner and autonomous
Fast to adapt and open to change
Drive and can work independently
Customer-oriented
Strong analytical skills
Problem resolution skills
Lean skills
Good English language skills
Strong communication and collaboration skills
Stakeholder management
A decision-maker
Positive and extrovert
Intercultural understanding
Attitude supportive of Satair values
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Satair (Beijing) Co. LimitedContract Type:
PermanentExperience Level:
ProfessionalJob Family:
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