Service Sales
4 months ago
Accountabilities:
The Commercial Director Services (CDS) is dedicated to one or several Service Lines (among FHS, Airframe Services, Training Services, Digital Solutions) and allocated to a specific region. The CDS is accountable for contributing and implementing the Global Account Strategies for her/his Service Line(s), advocating the Service Line(s) portfolio, building the standard* offers (including the pricing) with his/her Service Line(s) expertise when such an offer can be set up in the Region, executing the sales process (SE.AS.01), managing and closing the service sales campaign and associated negotiations. These activities are performed in collaboration with the whole commercial team, notably the Commercial Account Director (accountable for leading the sales of aircraft and services), the Offering & Pricing team, the Marketing team and the Services Contract team.
Dimensions:Contribute to the achievement of the yearly services targets as defined and detailed in the Commercial & International objectives, in terms of sales and any other specific services commercial goals.
The CDS is a member of the GAM Commercial Core Team.
Main Activities:
A - Feedback from the market
Give regular inputs to Product Marketing and Airlines Marketing Services about the services market linked to the Service Line in the region (including but not limited to identification of new or future needs requiring adaptations or development of new product/services)
Complete the Services Intelligence Provider database (Salesforce) based on customer knowledge
Contribute to the regional Service Line marketing strategy: regional marketing plans,opportunity qualification, AOP plans (market view) in line with the Global Account Strategy.
Support Go To Market process (ATS/ ATM / ATO): Identify early adopters, promote new services for the assigned portfolio
B - Contribute to & implement Global Account Strategy and Promote services
Based on the regional Services strategy (regional marketing plans, leads identification, AOP plans…), contribute to the Global Account Strategy definition for the Customers in the region.
Actively promote Service Line portfolio (not necessarily linked to an aircraft sales campaign) in coordination with the Commercial Account Director
Customize Services Marketing materials, including the value proposition starting from the general contents produced by the marketing teams
Participate to trade shows, events, conferences in the region in coordination with the different commercial teams including Airline Marketing Services.
C - Sales campaigns
Contribute to achieve strong level of intimacy with the customers on the assigned portfolio at all levels of the company in coordination with the GAM team
Create/update Capture Plans when relevant
Identify opportunities, lead, negotiate and close services sales for the assigned portfolio in coordination with the CAD.
Coordinate with Airbus affiliates (Satair, Navblue…) when needed.
Capture and provide customer needs (including technical requirements) to the central "Offering and Pricing" team for the preparation of non-standard** offers, which remains under the accountability of the Services Offering & Pricing team.
Prepare and release the standard* offers (and contracts if any), as per the guidance and policy defined by Services Offering & Pricing team and the Services Contract team, in accordance with transaction validation process (including the launch of DOCVAL when necessary).
Ensure delivery to the customers of ROMs and Services commercial offers (standard* and non standard**) on time and quality, in accordance with the Sales Process.
Conduct the contract negotiations (whatever type of contract), involving the Services Contract Manager and/or the Offering&Pricing team as needed. Ensure the internal validation of the contract, including the Doc Val process. Follow-up the contract signature with the customer and internally within Airbus, including transfer to the Contract Administration team for archiving (except for FHS where the contract negotiations, internal validation and signature are conducted by the Services Contract Manager).
Share internally any customer feedback when available including but not limited to, Services delivery or quality issue, Customer satisfaction, competition intelligence
Collaborate closely with the Marketing teams, Sales Contract Managers and Commercial Account Directors to expand the sales opportunities beyond the assigned Service Line and identify integrated offers opportunities for both standalone services and joint Aircraft and Services campaigns.
Provide feedback and lessons learnt from the won or lost campaigns and participate actively in close down meetings.
- Customer expectations & needs
- Develop & build sales strategy
- Interact and Influence
- Manage external customer relationship
- Export control basics, ethics & compliance fundamentals
- Products,Serv.&Solut° portfolio, Sell process
-Sell products, services & solutions
- Project management fundamentals
- Stakeholder management
- Basic financial understanding
- Anti Corruption
- Drive Improvement, Quality & innovation, Customer Knowledge
- Manage Sales Campaign, Customer Business & Operations, Market & competition Analysis, Marketing argumentation
- Marketing process
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Airbus (China) Enterprise Management and Services Co.LimitedEmployment Type:
Permanent-------
Experience Level:
ProfessionalJob Family:
Sales, Marketing & Commercial Contracts-
Service & Sales Specialist - C05
3 months ago
Yangpu Qu, China 08429 Citigroup Services and Technology (China) Limited Full timeThe Service and Sales Specialist is an entry level position responsible for responding to service inquiries through inbound telephone and mail communications in coordination with the Customer Service team. The overall objective of this role is to provide resolution to client inquiries while identifying cross sell opportunities. Responsibilities: Provide...
-
Spare Parts Sales and Service Supervisor
4 months ago
Song Jiang Qu, China Nordson Corporation Full timeLead spare parts proactive sales in PPS Asia. Take part in the proactive spare parts strategy development in the regions and deploy with the relevant teams. Assisit AfterMarket P&L reports. Responds to customer complaints; evaluates and solves problems of customers. Preparing customer list and updating customer contact report Analyze, inspect and...
-
Digital Solution Management Specialist
5 days ago
Haidian Qu, China airbus Full timeJob Description:A. Key ResponsibilitiesThe successful candidate will be responsible for promoting the Skywise platform and driving customer adoption by deploying and supporting the Skywise Core service.Key accountabilities include:Accountability for Service Delivery to the Customer: delivery, communication, monitoring, and reporting.Accountability of the...
-
Digital Solution Management
4 months ago
Haidian Qu, China airbus Full timeJob Description: A. AccountabilitiesAirbus is offering self services access (known as Skywise Core) for our customers throughSkywise platform.Our airlines customers have access to services with the following functionalities:• Data Hosting: some hosting capabilities on Skywise with a high level of securityscalability, and high networking experience.• Data...
-
Public Affairs Specialist
3 days ago
Haidian Qu, China airbus Full timeJob Description:Job Summary:We are seeking a highly skilled Public Affairs Specialist to join our team at Airbus (China) Enterprise Management and Services Co. Limited. The successful candidate will be responsible for establishing and maintaining positive relationships with key government organizations in China, promoting Airbus' image and credibility, and...
-
Aviation Marketing Specialist
6 days ago
Haidian Qu, China airbus Full timeJob Overview: Key ResponsibilitiesGain a comprehensive understanding of the client's strategic goals, fleet management, network operations, and overall business framework.Gather and meticulously analyze data on significant trends and factors that influence the client's decision-making processes.Develop innovative methods to customize and present analyses...
-
Airline Strategic Marketing Manager
6 days ago
Haidian Qu, China airbus Full timeJob Overview: Key ResponsibilitiesThoroughly analyze the client's strategic objectives, fleet management, network operations, and overall business model.Gather and meticulously evaluate data on significant trends and issues that may influence the client's decision-making process.Develop innovative methods to customize and present analyses that highlight the...
-
Marketing Analyst for Aviation Sector
6 days ago
Haidian Qu, China airbus Full timeJob Overview: Key ResponsibilitiesGain a comprehensive understanding of the client's strategic goals, fleet management, network structure, and operational dynamics.Gather and meticulously evaluate data on critical topics that may influence the client's decision-making processes.Develop innovative methods to customize and present analyses that highlight the...
-
Senior Sales Executive, Agency Sales
4 weeks ago
Da Xing Qu, China Sabre Full timeSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for...
-
Senior Product Sales, MR
2 months ago
Chaoyang Qu, China Philips Full timeJOB DESCRIPTION Job Title Senior Product Sales, MR Job Description In this role, you have the opportunity to Deliver pre-sales support and help potential customer better understand product features & benefits and service to their particular needs which make difference among competitors. You are responsible for Delivering marketing materials...
-
Airline Marketing
4 months ago
Haidian Qu, China airbus Full timeJob Description: ResponsibilitiesDeeply understand customer’s strategy, fleet planning, network and operation.Collect and deeply analyze information about key themes/subjects that directly or potentially impactcustomer’s decision making.Innovate ways to tailor and present analysis that display operational and economic feasibility andcompetitive...
-
Sales Representative
6 days ago
Pu Dong Xin Qu, China Otis College of Art and Design Full timeAbout OtisAt Otis, we are a leading global company that provides innovative solutions for people movement. Our mission is to make a positive impact on people's lives by providing safe, efficient, and reliable transportation systems.Job SummaryWe are seeking a highly motivated and results-driven Sales Representative to join our team. As a Sales...
-
Public Affairs
3 months ago
Haidian Qu, China airbus Full timeJob Description: A. Accountabilities● Establish and maintain positive and effective working relationships with key government organisations which are of relevance to the company's businesses in China (NDRC, CAAC, etc)● Strengthen and maintain an effective liaison network with key government officials at both local and central levels.● Promote/establish...
-
Retail sales consultant
3 months ago
Jingan Qu, China Travelex Full timeTravel Money Advisor / Retail Sales Consultant - *business area* - *location* – (Part time - Fixed Term Contract/ Maternity Cover) Location: ******** Airport Contract: Permanent Full-time Full-Time Salary: £***per annum (£*** per hour) + on target earnings Working Pattern: Here at Travelex, we understand the importance of getting the...
-
Client Service Director
6 days ago
Xu Hui Qu, China dentsu Full timeJob Title: Senior Strategy PlannerJob Description:Key Responsibilities:Collaborate with colleagues and local markets across Dentsu to meet client service needs and drive business growth.Coordinate activities to ensure projects and plans deliver against objectives, on time, and within budget.Support Client Managers and the wider team with general client...
-
SVC Sales Manager,Branch
3 months ago
He Xi Qu, China Otis College of Art and Design Full timeDate Posted: 2024-06-24 Country: China Location: LOC3294: 24-B Block A, Da'an Mansion, No 41 Youyi Road, Tianjin, Hexi District, Tianjin, China Job Title Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and we are...
-
Continental Cooperation Portal Service Owner
2 months ago
Yang Pu Qu, China Continental Full timeContinental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more...
-
销售经理 Sales Manager
3 months ago
Huang Pu Qu, China Hilton Full time销售经理 Sales Manager( Job Number: HOT0A2AF) Work Locations :Conrad Shanghai789 East Nanjing RoadShanghai200001 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with...
-
Evens Sales Manager-Wedding宴会销售经理-婚礼
4 months ago
Dong Cheng Qu, China Hilton Full timeEvens Sales Manager-Wedding宴会销售经理-婚礼( Job Number: HOT0AN11) Work Locations :Waldorf Astoria Beijing5-15 Jinyu HutonDongcheng DistrictBeijing100000 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we...
-
前台接待 Front Desk Service Agent
4 months ago
Huang Pu Qu, China Hilton Full time前台接待 Front Desk Service Agent( Job Number: HOT09PDZ) Work Locations :Conrad Shanghai789 East Nanjing RoadShanghai200001 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions...