Commercial Operation Manager
2 weeks ago
At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.
The position needs to manage channel operation process in driving efficiency and providing solid support to business team. In this role, a typical day will include:
• To establish and manage whole channel process including authorization, agreement, distributor target, KPI, and rebate.
• Support distributor policy finalization and make internal communication
• Build up distributor authorization process and continuously make enhancement
• Support distributor target setup, to manage the target process and regular target adjustment
• Manage distributor KPI process, including set up annual KPI metrics, regular KPI rating process, annual KPI incentive, special
• Lead the whole process from calculation initiate to final settlement on KPI incentive and annual rebate
• Manage annual master agreement process and amendment process on KPI, Target and etc
• Process training to external and internal customers
• Monitor abnormal in the whole process and timely report and find solutions
• As owner of distributor channel process, to support system go live on time.
• Regular reporting and business analytics.
• Ad-hoc tasks assigned.
WHAT YOU’LL BRING TO ALCON: Education :
• Bachelor’s degree in data management, business management or other related Languages:
• Good English reading, writing, listening, and speaking Experience/Professional Requirement:
• Minimum 6 years of experience in commercial operation with experience of SFE or commercial excellence. High-value consumables medical device industry preferred.
• Project experience preferred
• Good understanding on medical device business model
• High accountability, good teamwork, excellent problem solver
• Strong communication and interpersonal skills.
• Be able to work on own initiative.
• Unquestionable ethics and integrity.
• Familiar with Excel, PPT, Power BI, etc.
How You Can Thrive at Alcon:
• Opportunity to work with a global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.
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