Head of Operational Excellence

4 months ago

Shanghai, China Roche Full time

The Position

Principle Roles & Responsibilities / Accountabilities

Operational Excellence:

Maintains strategic responsibility for process improvement for the site. Provides leadership for LPS and coaching for improvement and optimization projects covering Safety, Quality, Delivery, Engagement and Cost (SQDEC). Oversee & conduct training in continuous improvement methodologies. Facilitates dialogues between leaders of Operational Excellence projects and sponsors. Oversees business process management and the teams supporting continuous improvement Supports all areas of production operations in identification and problem solving solutions. Manage the Operational Excellence team (OE Practitioners). Lead LPS Steering Committee to ensure full installation and realization of LPS in PT Shanghai through prioritization and resource management. Ensures site has installed and is effectively practicing defined business processes and Lean Production System. Drive continuous improvement through PT-leadership behaviors.
(Focus, Empower and take ownership, Go, see firsthand and understand, Continuously improve and Make it happen) Support Global PT Lean Office for LPS deployment, LPS Health checks, initiate LPS standards, Showcase deployment, etc. Lead and Coaching Lean Six Sigma Projects to PTSH and SRPL as needed.

Learning & Development:

Leads the development of training strategy at the site training program management and capability building. Responsible for training administration and overall training at the site. Develop and implement learning and development policy and process. Align with global Learning and development team to develop training courses, LPS related training material development and training course delivery.

Business Support:

Centralize management of site business support activities by leading the cross-functional, site level Business Support Council. Share and align business support activities interdependencies and as a decision making agent. Coordinate stakeholders to develop Site Business Plan as part of site strategy. Leads and maintains site strategy realization. Lead functions to development, implementation and monitoring of site goals and KPI’s through strategy deployment. Oversees site Project Portfolio which includes product technical transfers, CAPEX and business projects. Provides oversight for the Business Continuity Management and Risk Management at the site. Promote site level communication and sharing through network.

Leadership & People Management:

Perform regular succession planning. Keep information in workday up to date, regarding what are the critical positions and that job profiles are up to date. Align list of succession candidates with line manager. Confirm interest of colleagues listed on the succession list.

Qualification and Experience

Education/Qualifications

Bachelor's Degree or equivalent Black Belt or higher, Black Belt or Master Black Belt or equivalent

Leadership Competencies

10 years experience in functional management in leading and directing individuals and groups. Of which minimum 5 years of Operational Excellence related professional experience Proven track record of implementing continuous improvement programs with quantifiable business results Experience working in and influencing decisions in matrix organizations

Job Required Competencies

Excellent collaborator with cross-functional customers and network partners Remain informed and cascade Network and site business developments, opportunities, and challenges Fosters a culture of continuous improvement Monitors organizational performance through key performance indicators Demonstrated history of developing others and building/leading high-performing teams Advanced facilitation skills and change agent abilities Advanced level knowledge of Root Cause Analysis or similar problem solving methodology Remains current on industries process improvement methodologies and implements best practices to drive business performance Excellent communication skills across a range of boundaries (regional and functional) and in a variety of settings (1-on-1, small groups, presentations) Deep analytical and problem solving skills Ability to lead people indirectly and through influence

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