Guest Relations Supervisor

5 days ago


Sanya Shi, China Shangri-La Full time

Shangri-La Boracay

Located in the countrys premier beach destination, Shangri-Las Boracay Resort and Spa is a luxurious and serene haven for vacationers. Dramatically situated on a hillside in a flourishing nature reserve at the northern tip of Boracay Island, the 12-hectare resort is a 10-minute drive from the popular White Beach. The resort offers 219 rooms including 36 villas and suites; comprehensive leisure facilities; 350 meters of secluded beach front; and a thriving ecosystem of diverse flora and fauna. Within the resort, guests may find a tranquil escape in Chi, The Spa.

DUTIES: 

Performs check-ins and check-outs efficiently.Performs cashiering functions efficiently.Handles all guests request or enquires promptly and efficiently.

REQUIREMENTS: 

Experience in an International Hotel/ Resort is an advantage. A graduate of Hospitality Management/ International Hospitality Management or any related course. Fluency in both oral and written English. Knowledgeable in front office operational systems, OPERA and other applications. Passionate about guest satisfaction.

***Compensation and Benefits: Local Package is offered.



  • Sanya, Hainan, China Shangri-La Full time

    We are seeking a dedicated and skilled professionalto join our team as a Korean Guest Relations Officer.Key Responsibilities:Takes pride in delivering exceptional hotelier servicesDevelops strong relationships with guests through effective communication and interpersonal skillsEmbraces a can-do attitude and approaches challenges with confidenceCommunicates...


  • Sanya, Hainan, China Shangri-La Full time

    We are seeking a dedicated and skilled individualto join our team as a Korean Guest Relations Officer at Shangri-La.Key Responsibilities:Takes pride in delivering exceptional guest experiencesDevelops strong relationships with guests and colleaguesCommunicates effectively in English and Korean languagesRemains calm and composed in challenging...


  • Sanya, Hainan, China Shangri-La Full time

    We are seeking a dedicated and skilled professionalto join our team at Shangri-La as a Korean Guest Relations Officer.Key Responsibilities:Takes pride in delivering exceptional hotelier servicesDevelops strong relationships with guests through effective communication and interpersonal skillsEmbraces a can-do attitude and approaches challenges with...

  • Guest Service Manager

    5 months ago


    Sanya, China Marriott International Full time

    POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key,...


  • Dongguan Shi, China Marriott International Full time

    POSITION SUMMARY Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem....


  • Sanya Shi, China Shangri-La Full time

    We are looking for someone who: Takes pride in being a hotelier Has strong interpersonal and communication skills Has a can-do attitude Communicates with fluency in English and Korean Language Has no fear of challenges


  • Sanya, Hainan, China Hyatt Corporation Full time

    Job SummaryAs a Housekeeping Team Supervisor at Grand Hyatt Sanya Haitang Bay, you will be responsible for delivering exceptional guest service and ensuring that all company minimum brand standards have been implemented. Your role will involve handling guest and internal customer complaints and inquiries in a courteous and efficient manner, working closely...

  • Supervisor-Operations

    5 months ago


    Dongguan Shi, China Marriott International Full time

    POSITION SUMMARY Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming...

  • Concierge Supervisor

    7 months ago


    Sanya Shi, China Shangri-La Full time

    We are looking for someone who: Takes pride in being a hotelier Loves interacting with guests and customers Is a self-starter and a team player Loves being creative with an eye for detail Enjoys crafting best-fit solutions for the guests

  • Looby Bar Supervisor

    5 months ago


    Jia Xing Shi, China Hilton Full time

    Looby Bar Supervisor -Doubletree by Hilton Jiaxing( Job Number: HOT0AK0J) Work Locations :DoubleTree Jiaxing688 Juxian RoadXiuzhou DistrictJiaxing0 A Bar Supervisor oversees the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with...


  • Sanya, Hainan, China Shangri-La Full time

    Shangri-La Boracay Nestled in the country's premier beach destination, Shangri-La Boracay serves as a luxurious retreat for travelers seeking tranquility. Set against a stunning hillside within a vibrant nature reserve, this expansive resort spans 12 hectares and is conveniently located near the renowned White Beach. With 219 rooms, including 36...


  • Sanya, Hainan, China Marriott International Full time

    ROLE SUMMARY Ensure that your team is working harmoniously to deliver exceptional customer service. This includes completing opening and closing duties as necessary, setting up necessary supplies, and maintaining a clean work environment. Monitor the dining area for seating availability, service, and guest satisfaction. Report any employee, guest, and/or...

  • ADD Supervisor

    5 months ago


    Jia Xing Shi, China Hilton Full time

    ADD Supervisor -Doubletree by Hilton Jiaxing( Job Number: HOT0AOP1) Work Locations :DoubleTree Jiaxing688 Juxian RoadXiuzhou DistrictJiaxing0 A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental...


  • Jia Xing Shi, China Hilton Full time

    Banquet Supervisor-Doubletree by Hilton Jiaxing( Job Number: HOT0AK0N) Work Locations :DoubleTree Jiaxing688 Juxian RoadXiuzhou DistrictJiaxing0 A Conference and Banquet Operations Supervisor is responsible for supervising Conference and Banqueting operations to deliver an excellent Guest and Member experience while assisting with meeting department...

  • Forresters Team Lead

    1 month ago


    Sanya, Hainan, China Marriott International Full time

    Job SummaryWe are seeking a highly skilled Forresters Supervisor to join our team at Marriott International. As a Forresters Supervisor, you will be responsible for ensuring that our staff is working together as a cohesive unit to provide exceptional service to our guests.Key ResponsibilitiesEnsure staff is working together as a team to provide optimum...

  • Forresters Team Lead

    3 weeks ago


    Sanya, Hainan, China Marriott International Full time

    Job SummaryWe are seeking a highly skilled and experienced Forresters Supervisor to join our team at Marriott International. As a Forresters Supervisor, you will be responsible for ensuring that our staff is working together as a cohesive unit to provide exceptional service to our guests.Key ResponsibilitiesEnsure staff is working together as a team to...

  • Housekeeper-MakeReady

    5 months ago


    Sanya, China Marriott International Full time

    POSITION SUMMARY Perform scheduled preventative maintenance in guest rooms, meeting rooms, and/or public spaces as required, including flipping mattresses, vacuuming behind and underneath furniture, deep cleaning carpet, touch-up painting, dusting, cleaning bathrooms, ensuring that all appliances are present in the room and in working order, cleaning...

  • Telephone Operator

    5 months ago


    Sanya, China Marriott International Full time

    POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or...


  • Sanya, Hainan, China Hyatt Corporation Full time

    Assistant Manager - Front Office Hyatt Corporation is seeking a dedicated and experienced professional to join our Front Office team as an Assistant Manager. This role is essential in ensuring that our guests receive the highest level of service and satisfaction during their stay. Key Responsibilities: Oversee and guide Front Office staff to...


  • Sanya, China Marriott International Full time

    POSITION SUMMARY Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm...