Customer Support Engineer

Description Main Responsibilities: 1. Responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites. 2. Represents the company to the customer and assumes accountability for customer satisfaction with service. 3. Assures operational...

Description PRIMARY RESPONSIBILITY: Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and...

Role Details Business, Location: Service, Shanghai Role: Service Inside Sales (Temp) Reports to: Service Commercial Manager Direct Reports: None Primary Purpose: Support of customer succuss and experience by delivering of OiService value. Work closely with OI China customer service engineers, marketing, and cross-functional team to effectively promote and...

Role Details Business, Location:  Service, ShanghaiRole: Service Inside Sales (Temp)Reports to: Service Commercial ManagerDirect Reports: NonePrimary Purpose: Support of customer succuss and experience by delivering of OiService value.Work closely with OI China customer service engineers, marketing, and cross-functional team to effectively promote and...

Job Description :  At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation...

About us: Strikingly is a modern, mobile-optimized website builder thats extremely easy to use. Our mission is to give everyone the power to unleash their individuality. Our headquarters is currently based in Shanghai, China but we have deep Silicon Valley roots. Were backed by Y Combinator (W13), SV Angel, Funders Club, Innovation Works, Infinity...

Sales Supp. Specialist-Customer SupportTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...

Job Responsibilities/ 工作职责 :高级客户支持专家Job Responsibilities:Managing the service center for system products management.Providing technical support for internal system products.Handling laptop returns from distributors.Translating and maintaining system products technical documents.Conducting training for the call center.Daily management...

Technical Sales Support EngineerTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

We're looking for a Bilingual Chinese-English customer support agent or Happiness Officer who will provide professional and friendly service through our email and live chat channels. This person should have a passion for helping others and be able to stay calm under pressure. You'll also translate our product into Chinese. You'll be given the tools to do...

Job Description Overall technical hotline servcie coordinator towards global and region teams, lead the hotline servcie to create high performance for products support, car repair and specific sevice project. Develop the regional strategies and new services to drive the team to achieve the revenue,EBIT target and KPIs. 1. Overall coordinate towards...

The Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business. From customer engagement and employee recognition to technology advancement and...

BackgroundAs a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness.  This position has frequent contact with end users, peers and managers primarily face to face as deskside support for service requests and on-site problem resolution. The candidate will work...

Sales Support SpecialistTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on...

Background As a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness. This position has frequent contact with end users, peers and managers primarily face to face as deskside support for service requests and on-site problem resolution. The candidate will...

Responsibilities Include: Track customer quality performance, analysis of customer returns and maintain customer documentation database Ability to refine and publish customer reports, respond to SCARs, complete FAI reports and source inspections Act as the voice and advocate of the customer for product quality Interact with multiple functional...

Job DescriptionBackgroundAs a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness.  This position has frequent contact with end users, peers and managers primarily face to face as deskside support for service requests and on-site problem resolution. The...

Job DescriptionJob Title: China Service-Call Center-Online Technical Support Engineer-LSMSReports To: Zhang JiaGroup/Division: China Service OperationCareer Band: professional 5Job Track: ProfessionalPosition Location: ShanghaiNumber of Direct Reports: 0Day/Shift (if applicable): FLSA Status (Exempt/Non-Exempt): Position Summary: (1-2 sentences)The primary...

Sales Support SpecialistTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on...

Job DescriptionJob Title:  China Service-Call Center-Online Technical Support Engineer-LSMSReports To:  Zhang JiaGroup/Division:  China Service OperationCareer Band:  professional 5Job Track: ProfessionalPosition Location:  ShanghaiNumber of Direct Reports:  0Day/Shift (if applicable):       FLSA Status...