Customer Support Specialist
4 weeks ago
General Responsibilities:
Provide Excellent Customer Service Handle all Customer Service related calls Know who and when to transfer a call Technical knowledge and support of all Extron products Enter customer orders accurately into the Avante system Proofread and confirm correctness of orders Assist team with projects as assigned Develop and Maintain close relationships and contact with dealer base Ability to retrieve information to answer customer questions Ensure database accuracy with updates as required in CRM and Avante Assist in resolving minor client issues when resolutions are available and know when to get a Team Leader or RSM involved Have full understanding of and assist with GSA orders and inquiries Work closely as a mentor for the Customer Service Clerk Issue RA's for credit Coordinate the Extron School attendees each month Have full understanding S3Philosophy, Avante, CRM and Outlook Utilize marketing tools such as website, catalog and price guide Assist with special projects, system testing, etc. as needed Know Sales Policies and Procedures and Dealer Pricing levels-
Sales Supp. Specialist-Customer Support
4 weeks ago
Shanghai, Shanghai, China ABB Full timeSales Supp. Specialist-Customer SupportTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...
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Sales Support Specialist
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Shanghai, China Sensata Technologies Full timeSales Support Specialist Responsibility: 1. Responsible for the daily maintenance of 5~6 Tire1 customers 2. Assist new projects and quotation 3. Update new forecast 4. Update and maintain contract prices 5. Confirm the cause of the forecast anomaly with the customer 6. Assist to confirm the data of demantra 7. Organize and maintain relevant PN 8....
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Technical Support Specialist
1 week ago
Shanghai, China Nuvei Full timeTechnical Support SpecialistShanghaiThe world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.WE ARE NUVEI. Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows...
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Technical Support Specialist
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Specialist, Sr Customer Service
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Shanghai, China Royal Caribbean Group Full timeJob Overview: Senior Customer Service Specialists are responsible for providing exceptional customer service experiences for cruise passengers, handling inquiries and complaints, and ensuring customer satisfaction. They are responsible for the daily supervision and management of the customer service team, and are able to intervene promptly and assist...
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Sales Support Specialist
2 months ago
Shanghai, Shanghai, China ABB Full timeSales Support SpecialistJoin ABB's dynamic team in Shanghai, China, and be part of the global effort to drive diversity and inclusion in society and industry for a more sustainable future.As a Sales Support Specialist for Motion Business Area in Shanghai, your role is crucial in assisting sales technically and commercially to enhance success rates and...
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Customer Care Specialist
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Shanghai, China DSM Full timeJob Title: Customer Care Specialist Report to: Customer Care Lead Location: Shanghai The Position: Process customer order & scheduling Manage/handle sales order in-take through manual input or digitization channels. Arrange production scheduling plan according to customer’s requests Coordinate the sales team and production sites for a smooth and...
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Customer Care Specialist
2 weeks ago
Shanghai, Shanghai, China DSM Full timeJob Title: Customer Care Specialist Report to: Customer Care Lead Location: Shanghai The Position: Process customer order & scheduling Manage/handle sales order in-take through manual input or digitization channels. Arrange production scheduling plan according to customer's requests Coordinate the sales team and production sites for a smooth and...
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Sales Support Specialist
4 weeks ago
Shanghai, Shanghai, China ABB Full timeSales Support SpecialistTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on...
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AV Project Technical Support Engineer
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Customer Service Specialist
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Shanghai, China DSV Full timeTime Type: Full TimeCustomer Service Specialist, Customer Service, Solutions North Central ChinaDSV – Global transport and logistics
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AV Project Technical Support Engineer
2 weeks ago
Shanghai, Shanghai, China Field Support, Technical Support, & Labs Full timeThe position The position: We are looking for an AV Project Technical Support Engineer in our Shanghai site to join our excellent China Local Project & Product Execution team.Our ideal candidate has a significant automotive technical background, engineering capability, customer-facing experience, and project management skills. This is an exciting...
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Customer Experience Specialist
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Shanghai, Shanghai, China Arrow Electronics Full timePosition:Customer Experience SpecialistJob Description:Customer Interaction:Respond to customer inquiries via phone, email, and chat in a timely and professional manner.Load orders into the system accurately and efficiently.Sales Activities and Support:Handle day-to-day sales activities, sales support, and customer service tasks for specified customers and...
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Customer Experience Specialist
4 weeks ago
Shanghai, Shanghai, China Arrow Electronics Full timePosition:Customer Experience SpecialistJob Description:Customer Interaction:Respond to customer inquiries via phone, email, and chat in a timely and professional manner.Load orders into the system accurately and efficiently.Sales Activities and Support:Handle day-to-day sales activities, sales support, and customer service tasks for specified customers and...
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Sales Support Specialist
4 weeks ago
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Customer Experience Specialist
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Customer Care Specialist
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Shanghai, China CSA Group Full timeStatut d'emploi: Permanent Type d'heures: À temps plein Nous avons besoin de vous pour former une équipe de calibre mondial Les activités du Groupe CSA reposent sur l’atteinte d’un idéal : rendre le monde meilleur, plus sûr et plus durable.Cet ideal est au coeur de notre mission depuis 1919, année où nous avons élaboré notre première...
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AV Function R&D Support Engineer – ADAS
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Customer Integration Management Specialist
1 hour ago
Shanghai, China Boeing Full timeJob Description Qualifications: Boeing Shanghai Training and Flight Services is seeking for a Customer Integration Management Specialist to manage customer relations by ensuring contractual Flight and Maintenance training commitments and expectations are properly defined and delivered. Leads pro forma customer training conferences and direct sale...
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Senior Customer Account Specialist
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Shanghai, Shanghai, China Analog Devices Full timeJob Descriptions Take proactive steps to reconcile forecasts, backlog and shipments in order to meet customer demand and target Sales revenue. Process orders, returns, and refunds in accordance with corporate policies and procedures. Track/Communicate material production progress and priorities to relevant stakeholders to ensure supply targets,...