Application Engineer

5 months ago


Shanghai, China Thermo Fisher Scientific Full time
:

1、Manage demo lab setting up and daily operation including overall planning, technical specification, plan and order equipment (with proper authorization), install and commissioning equipment. Develop a daily management process.

2、Assist in lead generation by developing sales or marketing materials (sales presentation, application notes and technical information for customers); joining seminars or workshops and participating trade shows.

3、Facilitate deal close by conducting customer demo, doing sample analysis and participating sales processes as required.

4、Conduct application trainings to customers for assigned product line or technologies as required.

5、Provide technical assistance or training for assigned products or technologies to sales or support channels (internal or external) to enable channel competence and competitiveness.

6、Create sales and support tools such as competitive tools, positioning message or training materials for channel enabling.

7、Participate industry and trade conferences to represent Thermo in assigned territories and collect market information to feedback to Thermo factories.

8、Act as technical link with assigned product line marketing and application staff to ensure commercial industrial and marketing information is timely communicated to factories and factory technical information communicated to the channel.

Key critical metric:

1、Sales order booking and relative growth for XRD product lines in assigned territories 2、Improved win rate of XRD product line in assigned territories

3、Market share of XRD product lines in assigned territories

4、Customer preference index for XRD product lines in assigned territories

5、Channel competence improvement rated by responsible managers

6、Customer feedback and channel feedback

Qualifications:

1、MS or above in material science or subjects related to XRD technologies.

2、> 3 years hands on lab experience with analytical instruments related to XRD technologies.

3、Effective oral and written communication skills with both English and Chinese (Mandarin).

4、Demonstrated effective teamwork player.

5、Self motivated and result oriented.

6、Systematic problem solver.

7、Sales or support experience.

8、Effective customer interactive experience.

9、Project management experience.

10、Lab management experience


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