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Specialist Customer Service Front Office

3 months ago

Yantai, China Henkel Full time

China, Yantai, Shandong, Adhesive Technologies

Specialist Customer Service Front Office At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

Dare to make an impact?

YOUR ROLE
  • Provide excellent and satisfied service to internal and external customers.
  • Assist manager to implement team SOP, internal policy, and multi processes, optimize customer service process.
  • Manage sales orders, including requirements identification, confirmation, and follow-up.
  • Handle customer complaints promptly and provide product consultation.
  • Support for new KP project.
  • YOUR ROLE CAN OFFER YOU

  • Clear career goal and how to achieve.
  • Management view on strategy level.
  • Opportunity to learn and work among different functions.
YOUR SKILLS
  • Exceptional skills in relationship management, change management, communication, and cross function collaborations.
  • Ready to take challenges and make decision under different scenarios.
  • Data analysis skill and problem solving.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID: 24067776 Contract & Job type: Regular - Full Time Contact information for application-related questions: Please do not use this email address for sending your application or CV. To apply, please click on the "Apply Now" button below. Applications sent via e-mail will not be accepted.