Current jobs related to Front Desk Supervisor - Yantai, Shandong - Marriott International

  • Front Desk Supervisor

    1 month ago

    Yantai, Shandong, China Marriott International Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Marriott International. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a high level of customer satisfaction.Key...

  • Front Desk Supervisor Manager

    2 weeks ago

    Yantai, Shandong, China Marriott International Full time

    Job Summary:As a Front Desk Supervisor, you will be responsible for leading the front desk team to provide exceptional customer service and ensure a smooth check-in and check-out process for our guests. You will be the first point of contact for our guests and will be responsible for resolving any issues that may arise during their stay.Key...

  • Front Desk Supervisor

    4 weeks ago

    Yantai, Shandong, China Marriott International Full time

    Job SummaryAs a Front Desk Supervisor at Marriott International, you will be responsible for providing exceptional guest service and ensuring a smooth check-in experience. Your duties will include processing guest payments, resolving issues, and coordinating with other departments to ensure seamless operations.Key ResponsibilitiesProcess guest payments and...

  • Front Desk Supervisor

    2 weeks ago

    Yantai, Shandong, China Marriott International Full time

    Job Summary: We are seeking a highly skilled and organized Front Desk Supervisor to join our team at Marriott International.Key Responsibilities:Assist staff with expediting problem payments and follow up with guests regarding satisfaction with guest-related issues.Process all guest check-ins by confirming reservations, assigning room, and issuing and...

  • Front Desk Supervisor

    4 weeks ago

    Yantai, Shandong, China Marriott International Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Marriott International. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a high level of customer satisfaction.Key...

  • Front Desk Supervisor

    3 weeks ago

    Yantai, Shandong, China Marriott International Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Marriott International. As a key member of our front office team, you will be responsible for ensuring seamless guest check-ins, resolving issues, and providing exceptional customer service.Key ResponsibilitiesAssist staff with expediting problem payments and...

  • Front Desk Supervisor

    11 hours ago

    Yantai, Shandong, China Marriott International Full time

    Job Title: Front Desk SupervisorAbout the Role:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Marriott International. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and want to make a positive impact on our guests' experiences.Key...

  • Front Desk Supervisor Team Lead

    6 days ago

    Yantai, Shandong, China Marriott International Full time

    Job Summary:We are seeking an experienced Front Desk Supervisor to join our team at Marriott International.Key Responsibilities:Assist staff with resolving payment issues and expedite problem paymentsFollow up with guests regarding satisfaction with guest-related issuesProcess all guest check-ins, including confirming reservations, assigning rooms, and...

  • Front Desk Supervisor

    3 weeks ago

    Yantai, Shandong, China Marriott International Full time

    Job SummaryAs a Front Desk Supervisor at Marriott International, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience. Your key responsibilities will include:Key Responsibilities:Assist staff with expediting problem payments and follow up with guests regarding satisfaction with guest-related...

  • Front Desk Manager

    1 week ago

    Yantai, Shandong, China Marriott International Full time

    Job Summary:The Front Desk Supervisor is responsible for ensuring exceptional guest service and satisfaction while efficiently managing the front desk operations. This role requires a strong understanding of hotel operations, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Assist staff in...

  • Front Desk Receptionist

    3 weeks ago

    Yantai, Shandong, China Marriott International Full time

    Job SummaryWe are seeking a highly skilled and organized Front Desk Receptionist to join our team at Marriott International. As a Front Desk Receptionist, you will be responsible for providing exceptional guest service, processing guest check-ins and check-outs, and handling all aspects of front desk operations.Key ResponsibilitiesProcess guest check-ins and...

  • Hotel Front Office Supervisor

    11 hours ago

    Yantai, Shandong, China Marriott International Full time

    Job SummaryWe are seeking a skilled Hotel Front Office Supervisor to join our team at Marriott International. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a smooth operation of the front desk.Main Responsibilities:Answer and process guest calls, requests, and questions in a...

  • Front Desk Lead

    3 weeks ago

    Yantai, Shandong, China Marriott International Full time

    Job SummaryWe are seeking a highly skilled Front Desk Supervisor to join our team at Marriott International. In this role, you will be responsible for providing exceptional customer service and ensuring a smooth check-in process for our guests. You will be the first point of contact for guests and will be responsible for resolving any issues that may arise...

  • Front Desk Operations Manager

    7 days ago

    Yantai, Shandong, China Marriott International Full time

    Job SummaryThe Front Desk Operations Manager is a critical role at Marriott International, responsible for ensuring seamless guest experiences and efficient operations. As a key member of the front desk team, this individual will be tasked with expediting problem payments, resolving guest issues, and processing all payment types.Key ResponsibilitiesAssist...

  • Hotel Front Desk Manager Assistant

    4 days ago

    Yantai, Shandong, China Marriott International Full time

    Job SummaryWe are seeking an experienced and skilled Hotel Front Desk Manager Assistant to join our team at Marriott International. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a seamless check-in experience.Key Responsibilities:Assist staff with expediting problem payments and follow up...

  • Front Desk Associate

    1 week ago

    Yantai, Shandong, China Marriott International Full time

    POSITION SUMMARY As a key member of our front desk team, you will assist staff with expediting problem payments and follow up with guests regarding satisfaction with guest-related issues. Your responsibilities will include processing all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. You will also process...

  • Front Desk Team Lead

    3 weeks ago

    Yantai, Shandong, China Marriott International Full time

    KEY RESPONSIBILITIESAs a Front Desk Team Lead, you will be responsible for expediting problem payments, assisting staff, and following up with guests regarding satisfaction with guest-related issues. You will also process all guest check-ins, confirm reservations, assign rooms, and issue and activate room keys. Additionally, you will process all payment...

  • Front Desk Operations Manager

    2 days ago

    Yantai, Shandong, China Marriott International Full time

    Job SummaryThis role involves providing exceptional front desk services, ensuring seamless guest experiences, and maintaining efficient operations.Key Responsibilities include:Assist staff in resolving payment issues and follow up with guests on satisfaction surveys.Process guest check-ins, confirm reservations, assign rooms, and issue room keys.Manage...

  • Housekeeping Supervisor

    4 weeks ago

    Yantai, Shandong, China Marriott International Full time

    Job SummaryWe are seeking a highly motivated and organized Housekeeping Supervisor to join our team at Marriott International. As a key member of our Housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and quality in our guest rooms and public areas.Key ResponsibilitiesInspect guest rooms and public areas to...

  • Front Office Manager

    2 weeks ago

    Yantai, Shandong, China Marriott International Full time

    Job Summary:As a Front Office Manager, you will be responsible for ensuring the smooth operation of the front desk, including managing guest check-ins, verifying identities and forms of payment, assigning rooms, and issuing keys. You will also be responsible for setting up accurate accounts for each guest, processing payments, and balancing the cash...

Front Desk Supervisor

4 weeks ago

Yantai, Shandong, China Marriott International Full time

Job Summary

We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Marriott International. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a high level of customer satisfaction.

Key Responsibilities

  • Assist staff with expediting problem payments and resolving guest-related issues
  • Process all guest check-ins, including confirming reservations, assigning rooms, and issuing and activating room keys
  • Manage all payment types, including room charges, cash, checks, debit, and credit
  • Set up accurate accounts for each guest upon check-in, including separate room, tax, and incidentals
  • Anticipate sold-out situations and obtain alternative accommodations when necessary
  • Block rooms in the computer and identify designated requirements and requests
  • Coordinate with Housekeeping to track readiness of rooms for check-in
  • Review shift logs and document pertinent information in logbooks
  • Count bank at the beginning and end of shift and balance and drop receipts according to Accounting specifications

Requirements

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Previous experience in a front desk or customer service role, preferably in the hospitality industry
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, staff, and management
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail
  • Ability to lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

Marriott International is an Equal Opportunity Employer

We are committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds.