Commercial Assistant, Travel Retail China

2 weeks ago


Shanghai, China Hermès Full time

Major Responsibilities:

Communicate with Customer Service team and store logistics team in regards to order and delivery to the stores  Analyse stock situation in a systematic manner to identify needs for optimization  Support end of season stock movement Provide daily, weekly and monthly reporting to the Manager on different retail KPI Coordinate and follow up on operational tasks such as after-sales cases, repairs cases, call center cases Support execution & coordination of activities and in-store initiatives to help the Manager animate our stores  Provide administrative support to the Manager on the store opening project  Assist team on other ad-hoc projects and tasks.

Requirements & Capabilities:

Bachelor’s degree in any discipline with strong business sense A minimum of 3 Years of solid experience in sales support; experience in luxury or retail business environment will be preferred. Attentive to details, independent and strong Interpersonal & time management skills Hands-on with proactiveness, and able to work in a small team Multitasking and good adaptability to changes Proficient in Microsoft Office is required, especially in Excel and PowerPoint Fluent in English and Mandarin. 

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