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Engineer III, Field Service

4 months ago

Beijing, China Thermo Fisher Scientific Full time
: Perform on-site installations, training, method and application development, telephone and on-site diagnostics, and repair services for SEM/SDB products. Provide exceptional technical assistance and consultation, ensuring customer satisfaction. Accurately document field service activities, including installation reports and service work reports, and submit them in a timely manner. Collaborate with colleagues to share your expertise and enhance our collective knowledge, fostering greater work efficiency.

Job Requirements:

Bachelor's degree in Engineering or a related field. Minimum of 5 years of experience in field service for scientific equipment. Skilled in effectively identifying and resolving issues with SEM/SDB products. Strong communication and problem-solving skills.