Senior Program Manager

3 weeks ago


Shanghai, China Amazon (Shanghai) International Trading Company Limited Full time
Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. The team acts as the primary interface between Amazon and our Selling Partners. We obsess over providing world class support to Selling Partners selling on the Amazon platform. We strive to predict our Seller Partners’ needs before they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our Selling Partners better serve their/our customers. We are seeking a Senior Program Manager with demonstrated experience to support implementation of global Compliance programs while minimizing variations and streamlining processes. This Senior Program Manager will partner with Global compliance, legal, technical, and business teams to implement global solutions to improve Seller Partners experience in Compliance perspective.

Summary of Responsibilities
This candidate will lead projects for cross-functional teams focused on the delivery of new feature, service, product, or system to support Asia to Worldwide Seller Partners to be conformity with various Compliance and regulation requirements across worldwide marketplace. They gather business requirements, document functional and design specifications, identify appropriate resources needed, assemble the right project team, assign individual responsibilities, and develop milestones and launch schedule to ensure timely and successful delivery of the project/program. This Program Manager contribute cross-functional business and technical skills, assess and manage risks, measure and report on progress, anticipate and resolve bottlenecks, provide escalation management, anticipate and make tradeoffs, while balance the business needs with the technical constraints. They rely heavily on influence over authority to drive project deliverables.

We are open to hiring candidates to work out of one of the following locations:

Shanghai, 31, CHN | Shenzhen, 44, CHN

BASIC QUALIFICATIONS

- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

PREFERRED QUALIFICATIONS

- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
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