Customer Quality Engineer

3 days ago

Dongguan Shi, China Dupont Full time
JOB DESCRIPTION

At DuPont, we are working on things that matter; whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. 

If you would like to be a part of a premier multi-industrial company that is delivering sustainable solutions that bring real purpose and value, of a company with collaborative spirit because it believes that we work best when we work together as a team and values the diversity of thought, then DuPont is the company for you

We are excited to share that on May 22, , DuPont announced plans to separate into three industry-leading, independent publicly traded companies. This strategic move will create focused businesses with distinct investment profiles. We believe the proposed separations will create opportunities for all three future companies to better serve their customers and unlock long-term value for stakeholders. This process is expected to take 18-24 months from the date of announcement to complete. We are committed to supporting our employees throughout this transition and ensuring a smooth and successful separation process. We look forward to welcoming new talent who are interested in contributing to the continued success and growth of our evolving organization.

WHY JOIN US?

Our purpose is to empower the world with essential innovations to thrive. We work on things that matter 

Have the Opportunity to chart your own course, challenge yourself, and acquire new capabilities to build a rewarding and fulfilling career. We reward employees with competitive pay and incentives to recognize skills, competencies, and contributions to business results. 

Get to Experience a collaborative environment where teamwork is celebrated with flexibility that enhances balance and an inclusive atmosphere that is welcoming to all

Get to know our Purpose and make it yours by bringing innovations to market that improve the world, share a commitment to sustainability that makes our planet better and give back to communities in which we work and live.

Responsibility :

Be the contact person for customer quality issues and requirements. Build and uphold relationship with key persons of each customer. Conduct analytical techniques to dissect customer data, analyze defects, verify if it’s application issue or real quality complaint. Proactively communicate and address customer complaints and feedback effectively, showcasing your agility in swiftly resolving issues with 8D methodology to maintain and elevate customer satisfaction. Regular visit customers, closely work with Account Manager to obtain customer needs and valuable feedback, pinpoint opportunities for improvement. Deliver improvement opportunities to manufacturing sites. Collaborate effectively with internal teams, contributing your insights to the development and execution of comprehensive quality improvement plans. Manage product quality and quality management system of Pyralux® contact manufacturers in China. Collaborate with technical and manufacturing team to drive quality improvement of contact manufacturers in China. Support E&I quality team to conduct quality audit for contact manufacturers and raw material suppliers in China.

Qualifications：

MS or BS in Chemistry, Materials Science, Engineering related background. 3+ years experienced in PCB, FPC, Substrate Skill at 8D, 5-whys, FMEA, SPC, DMAIC, CAPA. Applied knowledge and experience working with ISO :. Demonstrated strong networking, interpersonal skills and professionalism to deal with clients and business representatives. Positive attitude Good learning ability Good communication skill with cross functions

Good English communication capability.

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