Customer Service Engineer

2 weeks ago


Dongguan, Guangdong, China TTM Technologies, Inc. Full time
About TTM Technologies, Inc.

TTM Technologies, Inc. is a leading global manufacturer of technology solutions, including engineered systems, radio frequency components, and quick-turn printed circuit boards.

Job Summary

We are seeking a skilled Customer Service Engineer to join our team at TTM Technologies, Inc. The ideal candidate will be responsible for handling PCB customer complaints, ensuring timely resolution and maintaining high-quality standards.

Key Responsibilities
  • Handle customer complaints and issues related to PCBs in a professional and timely manner.
  • Collaborate with cross-functional teams to resolve customer concerns and improve product quality.
  • Communicate effectively with customers, both verbally and in writing, to ensure clear understanding of issues and resolutions.
  • Develop and maintain knowledge of TTM's products and services to provide accurate information to customers.
Requirements
  • English proficiency (TOEFL 4.0 or higher).
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer
  • Mandatory statutory benefits according to laws and legislation.
  • Staff dormitory, dining hall, gym room, company shuttle, and other supportive facilities and services.
  • Occupational health check-ups, shuttle bus, supplementary housing allowance, meal subsidy, and more.
  • Systematic training courses, development projects, and career paths.
Export Control Policies and Procedures

The selected candidate must comply with TTM's Export Control Policies and Procedures, including ITAR, EAR, and OFAC regulations.


  • Service Engineer

    4 weeks ago


    Dongguan, Guangdong, China ZEISS Group Full time

    Job SummaryWe are seeking a highly skilled Service Engineer to join our team at ZEISS Group. As a key member of our service team, you will be responsible for ensuring the smooth operation of our microscopy systems in various regions.Main ResponsibilitiesInstall, repair, and maintain microscopy systems according to service supervisor instructionsProvide...


  • Dongguan, Guangdong, China QIMA Full time

    Job DescriptionWe are seeking a highly skilled and experienced Customer Service Coordinator to join our team at QIMA. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Respond to client inquiries in a...


  • Dongguan, Guangdong, China QIMA Full time

    Job DescriptionResponsibilities:Provide consultation services to clients via phone and email.Offer price quotations, register order information, and respond to client inquiries.Collaborate with various departments to ensure timely order completion and keep clients informed about order status.Perform ad-hoc assignments and complete tasks assigned by managers...


  • Dongguan, Guangdong, China Lenovo Full time

    Job DescriptionAs a OEM Lab Customization Engineer at Lenovo, you will be responsible for conducting performance tests and benchmarking on customer solutions, performing compatibility and power loss testing for customer proprietary hardware, and providing technical assistance in compliance and certification of hardware for specific industries.Key...

  • Service Engineer

    1 month ago


    Dongguan, Guangdong, China ZEISS Group Full time

    **Job Summary**As a Service Engineer at ZEISS Group, you will work under the general direction of the service supervisor to ensure the normal operation of microsystem in the regions. Your responsibilities will include providing service assistance and coordination, establishing and managing customer databases, and performing special assignments on engineering...


  • Dongguan, Guangdong, China Kuehne+Nagel Full time

    Customer Care Specialist - Sea LogisticsAs a Customer Care Specialist - Sea Logistics, you will be responsible for providing exceptional customer service to our clients in the sea logistics industry.Key Responsibilities:Support customers by providing helpful information and answering questions related to sea logistics.Respond to customer complaints and...


  • Dongguan, Guangdong, China Kuehne+Nagel Full time

    Customer Care Specialist - Sea LogisticsAs a Customer Care Specialist - Sea Logistics, you will be responsible for providing exceptional customer service and support to our clients in the sea logistics industry.Key Responsibilities:Provide helpful information and answer questions to customers in a timely and professional manner.Respond to customer complaints...


  • Dongguan, Guangdong, China Lenovo Full time

    Job SummaryWe are seeking an experienced Android Framework Engineer to join our team at Lenovo. As a key member of our engineering team, you will be responsible for customizing and optimizing the Android Linux operating system for our devices.Key ResponsibilitiesCustomize and optimize the Android Linux operating system for specific device requirements,...


  • Dongguan, Guangdong, China Molex Full time

    Key Responsibilities Review new orders for accuracy and completeness. Share and maintain information on the customer web portal. Manage third-party customer master data effectively. Conduct daily demand analysis and confirm delivery schedules. Coordinate shipments based on inventory levels, customer requests, and shipping methods. Track shipments and assist...


  • Dongguan, Guangdong, China Lenovo Full time

    Job SummaryWe are seeking a highly skilled Global Service Part Engineer to join our team at Lenovo. As a key member of our quality assurance team, you will be responsible for ensuring the highest quality standards in our parts management process.Key Responsibilities1. Develop and implement quality management strategies to improve parts quality and customer...


  • Dongguan, Guangdong, China Biesse Group Full time

    Job SummaryThe Field Service Engineer is a key member of our team, responsible for ensuring the smooth operation of our machinery at customer sites. This role requires a strong technical background, excellent problem-solving skills, and the ability to work independently in a fast-paced environment.Key Responsibilities• Provide installation, repair, and...


  • Dongguan, Guangdong, China Lenovo Full time

    Job DescriptionJob Title: OEM Lab Customization EngineerJob Summary:We are seeking a highly skilled OEM Lab Customization Engineer to join our team at Lenovo. As an OEM Lab Customization Engineer, you will be responsible for conducting performance tests and benchmarking on customer solutions, performing compatibility and power loss testing for customer...


  • Dongguan, Guangdong, China Dupont Full time

    Empowering Innovation with Essential TechnologiesAt DuPont, we are committed to delivering sustainable solutions that bring real purpose and value. As a premier multi-industrial company, we believe that collaboration and diversity of thought are key to our success.Position Purpose:As a Technical Expert in IC Substrate and Electroplating, you will own both...


  • Dongguan, Guangdong, China Dupont Full time

    Empowering Innovation with Essential TechnologiesAt DuPont, we are committed to delivering sustainable solutions that bring real purpose and value. As a premier multi-industrial company, we believe that our collaborative spirit and diverse perspectives enable us to work best as a team.Position Purpose:As a Technical Expert in IC Substrate and Electroplating,...


  • Dongguan, Guangdong, China Biesse Group Full time

    Job SummaryThe Field Service Engineer is a key member of our team, responsible for ensuring the smooth operation of our machinery at customer sites. This role requires a strong technical background, excellent problem-solving skills, and the ability to work independently in a fast-paced environment.Key Responsibilities• Provide installation, repair, and...


  • Dongguan, Guangdong, China Biesse Group Full time

    Job SummaryThe Field Service Technician at Biesse Group is responsible for providing installation, service, and repair of machinery to our customers. This role requires strong technical skills, excellent problem-solving abilities, and effective communication skills to ensure customer satisfaction.Key ResponsibilitiesProvide installation, repair, and...


  • Dongguan, Guangdong, China Celestica Full time

    Job SummaryCelestica is seeking a highly skilled Operations Engineering Support Specialist to join our team. As a key member of our engineering team, you will be responsible for providing technical support and expertise to our customers and internal stakeholders.Key ResponsibilitiesProvide technical support and guidance to customers and internal stakeholders...


  • Dongguan, Guangdong, China Lenovo Full time

    About the RoleWe are seeking an experienced Android Application Engineer to join our team at Lenovo. As an Android Application Engineer, you will be responsible for developing, maintaining, and optimizing Android applications and services to meet the requirements and standards of UC App.Key ResponsibilitiesDevelop, maintain, and optimize Android applications...

  • Service Director

    2 weeks ago


    Dongguan, Guangdong, China Shangri-La Full time

    We are seeking a highly skilled professionalto fill the role of Service Manager at Shangri-La. The ideal candidate will possess excellent communication and presentation skills, as well as the ability to supervise and lead a team.Key Responsibilities:Supervise and lead a team of professionalsDevelop and implement effective strategies to improve service...


  • Dongguan, Guangdong, China Molex Full time

    About This RoleMolex is seeking a highly skilled Quality Assurance Engineer to join our team. As a Quality Assurance Engineer, you will play a critical role in ensuring the quality of our products and processes.Key ResponsibilitiesSupport the Quality Manager in implementing and maintaining a quality system that meets and exceeds customer expectations and...