Global Account Manager
3 weeks ago
In this context, Amazon China Global Selling are looking for a results-driven individual with retail fashion experience to drive China-based sellers to maximize their presence and business in Amazon Global marketplaces; meanwhile deliver first-class level of services to customer satisfaction.
The Global Account Manager will have experience building relationships with internal and external stakeholders, and the ability to deliver results. Manage relationships with key accounts and develop strategies to maximize these relationships. Responsible for monitoring and maintaining performance, and working with clients to improve performance. In addition, responsible for proactive monitoring of accounts to identify and address any issues that may impact revenue generation. Must be focused on driving results, and work across all relevant cross-functional areas to guarantee effective communication, implementation, and execution of objectives.
Key job responsibilities
Roles & Responsibilities:
- Conduct effective 1: many mass communication to drive Amazon key program & feature adoption and influence Sellers to continue increasing investment
- Work with Sellers to grow business and success on Amazon Stores.
- Keep fine-tune working process, improve team productivity and efficiency by invent and simplify
Planning/Analysis:
- Conduct deep dive analysis on issues affecting Seller business performance and provide the Voice of the Seller as an input into product development and process improvement.
- Analyze territory trends, diagnose root cause of performance and create actionable plans for operational improvements.
- Define the territory, opportunities and goals (Input/Output) within the portfolio of accounts.
- Identify key business opportunities for the territory and manage toward a growth plan.
- Implement account management best practices and SOPs into the business development framework.
We are open to hiring candidates to work out of one of the following locations:
Hangzhou, 33, CHN
BASIC QUALIFICATIONS
- 2+ years of sales or account management experience- Experience with Excel
- Experience analyzing data and best practices to assess performance drivers
PREFERRED QUALIFICATIONS
- Experience analyzing key open issues and resolution metrics for each of the managed accounts- Experience deep diving on selling partner-level issues and delivering recommendations
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