Technical Support

Found in: Talent CN S2 - 1 week ago


Shanghai, China Sandvik Full time

Job Description

Engage with key industry stakeholders; licensors, design institutes, associations, engineering companies and end users to support field sales to technically market existing products to existing customers/applications.
Identify new customers and application areas for future product solutions.
Responsible for developing, scheduling and execution of Technical Marketing programs.
Liaise with sales team to prepare, conduct and/or assist in product promotion, presentation and demonstration from technical perspective. May also provide technical training and guidance to sales.
Work with cross-functional teams providing statistical and technical advice. Understand both the business problems and the technical solutions. Provide assistance to other team members.

Your Profile

Requires knowledge and experience in own discipline; still acquiring higher-level knowledge and skills. Solves a range of problems. Analyzes possible solutions using standard procedures. Receives a moderate level of guidance and direction.

Understands key business drivers; uses this understanding to accomplish own work.

Solves problems in simple situations; analyzes possible solutions using technical experience and judgment and precedents.

Explains complex information to others in simple situations.

2-5 years of experience in a technical role within relevant industry.

University degree or equivalent experience that could replace a portion of the educational requirement.


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