Field Service Engineer, LSMS

4 months ago


Shanghai, China Thermo Fisher Scientific Full time
: Work independently to support CMD products involving: installations, customer trainings, on-site diagnostics & repair services, preventative maintenance, application methodology delivery. Provide remote technical assistance, consultation to customers. Accurately document field service activities, including installation reports, repair reports, preventative maintenance reports, and timely submit through the required system. Follow DOA and Hot Account procedures to report issues to related functions, and collaborate to solve. Implement key account strategies for high profile customers and maintain good relationship with industry opinion leaders. Share experience and methodology of product services and applications with colleagues. Help improving team support capacity. Actively participate PPI projects to keep optimizing work quality and efficiency.

Qualifications:

BS degree or above in analytical chemistry, chemical engineering, biochemistry, pharmaceutical, environment engineering or relevant majors. Two years or above working & operation experience of HPLC and LCMS. Proficiency with computer knowledge is also required. Preference will be given to those with 2+years field service experience of LCMS, GCMS and HPLC, previous experience in installing, servicing, and application support of analytical instrumentation. Strong will and interest to diagnose and solve problems on hardware and application of LCMS. Have the ability to work independently, have effective interpersonal and communication skills. Effective oral and written communication skills with both English and Chinese (Mandarin).

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain . As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.



  • Shanghai, Shanghai, China Thermo Fisher Scientific Full time

    Job Summary:We are seeking a highly skilled Field Service Engineer to join our team at Thermo Fisher Scientific. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services for our analytical instruments, including LCMS and HPLC systems.Key Responsibilities:Provide on-site technical support and maintenance...


  • Shanghai, Shanghai, China Thermo Fisher Scientific Full time

    Job Summary: As a Field Service Engineer for LSMS at Thermo Fisher Scientific, you will be responsible for providing technical support and maintenance services to our customers in the analytical instrumentation field. This role requires a strong technical background in HPLC and LCMS, as well as excellent communication and problem-solving skills.Key...


  • Shanghai, China Thermo Fisher Scientific Full time

    : Drive LSMS business growth by providing technical support and training, conducting demo sample analysis, and developing solutions using Orbitrap Astral for Proteomics and Metabolomics applications. Collaborate closely with commercial and technical support teams to implement marketing activities, collect competitor solutions, and communicate with key...


  • Shanghai, China Thermo Fisher Scientific Full time

    : The individual in this position is responsible for metabolomics application field of Orbitrap Astral and other HRMS or QQQ instruments. Working closely with commercial and technical support team to drive LSMS business growth, especially focus on Orbitrap Astral for demo samples analysis, solution development, customer training and support at customer...


  • Shanghai, Shanghai, China Thermo Fisher Scientific Full time

    Drive Business Growth and InnovationAs a Scientist III, Field Applications, you will play a key role in driving business growth and innovation in the LSMS product line. Your technical expertise and passion for scientific innovation will enable you to develop and implement solutions that meet the evolving needs of our customers.Key Responsibilities:Provide...

  • Field Service Engineer

    2 months ago


    Shanghai, China Lectra Full time

    Field Service Engineer Permanent contract - Shanghai We invite you to embark on a journey. A technological journey towards the evolution of our society and our industries, powered by Industry and supported by Lectra. Software, equipment, data and services… At Lectra, as a major player in the fashion, automotive and furniture markets, we contribute...


  • Shanghai, Shanghai, China Thermo Fisher Scientific Full time

    Job Summary:We are seeking a highly skilled Field Service Engineer to join our team at Thermo Fisher Scientific Inc. The successful candidate will be responsible for providing exceptional customer service and technical support for our semiconductor equipment, including installation, maintenance, and repair.Key Responsibilities:Provide technical support and...

  • Field Service Engineer

    4 months ago


    Shanghai, China Intralox Full time

    Intralox L.L.C, the world leader in conveyor equipment solutions utilizing modular plastic conveyor belts, has a position available for a Field Service Engineer to provide conveyor auditing, field installation supervising and troubleshooting in China, primarily in tire and container industries. The ideal candidate is exceptionally self-managed and motivated,...


  • Shanghai, Shanghai, China Alfa Laval Full time

    Accelerate Your Career with Alfa LavalAt Alfa Laval, we're driven by a passion for innovation and a commitment to excellence. As a Senior Field Service Engineer, you'll play a critical role in delivering exceptional service to our customers in the marine industry.About the Role:We're seeking a highly motivated and experienced sales professional to join our...

  • Field Service Engineer

    6 months ago


    Shanghai, China Grifols Full time

    Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...


  • Shanghai, Shanghai, China Lectra Full time

    Position OverviewLectra is seeking a skilled Field Service Engineer to deliver CAM related field services to customers in Greater China. The ideal candidate will ensure high-quality service delivery, customer satisfaction, and contribute to recurring business development in the region.Key ResponsibilitiesCarry out pre-installation, installation, audit, and...


  • Shanghai, Shanghai, China Applied Materials Full time

    Job Summary: We are seeking a highly skilled Senior Field Service Engineer - Equipment Specialist to join our team at Applied Materials. This is an excellent opportunity for an experienced professional to take on a challenging role and contribute to the success of our organization. The ideal candidate will have a strong background in equipment maintenance...


  • Shanghai, China Thermo Fisher Scientific Full time

    : Provide flawless customer service and technical support for our semiconductor/FAB, FIB/SEM equipment. Conduct installation, maintenance, and repair of equipment in accordance with strict guidelines. Determine root causes of technical issues and successfully implement solutions to ensure optimal performance. Collaborate with cross-functional teams to...

  • Field Service Engineer

    6 months ago


    Shanghai, China Alfa Laval Full time

    At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress. As a member of our team, you thrive in a truly...


  • Shanghai, Shanghai, China Thermo Fisher Scientific Full time

    A leading role in our organization, the Field Service Operations Specialist is responsible for preparing quotations for parts, labor, and service contracts based on customer requests. The ideal candidate will have a deep understanding of contract types, coverage, and special customer discounts, as well as knowledge of part categories and subjective data from...


  • Shanghai, Shanghai, China Alfa Laval Full time

    At Alfa Laval, our collaborative environment drives innovation and progress. We're seeking a Field Service Operations Coordinator to augment our team, focusing on exceptional customer service and efficient operations. Key responsibilities include:About the Role:• Coordinate customer purchase orders and service engineer work schedules to ensure seamless...


  • Shanghai, China Alfa Laval Full time

    At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress. As a member of our team, you thrive in a truly...


  • Shanghai, Shanghai, China Alfa Laval Full time

    At Alfa Laval, we're driven by a passion for accelerating success for our customers, people, and planet. As a Field Service Team Manager, you'll thrive in a diverse and inclusive workplace where curiosity and innovation drive progress.About the Role:Main areas:Duties and responsibilities include:Carrying out site commissioning jobs as...


  • Shanghai, China Thermo Fisher Scientific Full time

    Lead a team of service engineers and technicians to provide timely and effective service solutions to customers. Collaborate with cross-functional teams to resolve customer needs and efficiently implement service strategies. In this role, you will be required to travel to customer sites and work in various environments, including laboratories and...


  • Shanghai, Shanghai, China Grifols Full time

    Grifols is a global healthcare company that has been working to improve the health and well-being of people around the world since 1909. We are leaders in plasma-derived medicines and transfusion medicine, and we develop, produce, and market innovative medicines, solutions, and services in more than 110 countries and regions.We believe that diversity adds...