Field Service Team Manager

4 weeks ago

Shanghai, Shanghai, China Alfa Laval Full time

At Alfa Laval, we're driven by a passion for accelerating success for our customers, people, and planet. As a Field Service Team Manager, you'll thrive in a diverse and inclusive workplace where curiosity and innovation drive progress.

About the Role:

  • Main areas:
  • Duties and responsibilities include:
  • Carrying out site commissioning jobs as instructed
  • Implementation of related Company rules and regulations within the team;
  • Supervising team personnel, including recommendations for hiring, firing, performance evaluation, training, work allocation, and problem resolution;
  • Safety audit and education to team members;
  • Ensuring the implementation of Quality Management system within the team;
  • Ensuring team utilization in a reasonable level;
  • Management of project commissioning process and their commissioning margin;
  • Improving team members' paper works;
  • Supervising and approving team members' reimbursement;
  • Competence development of team;
  • Maintaining good relationship with customers
  • Support Areas:
  • Assisting in managing planning coordination of new commissioning and service assignments;
  • Assisting in maintaining and monitoring related records and reports and order fulfilment functions to ensure timely customer services;
  • Investigative activities in connection with sales of services, repairs, and spare parts, preliminary on service jobs onboard ships.
  • Other allied jobs, which are assigned by the Company/supervisor from time to time.

What You Know:

Knowledge & Skills:

Engineering background with good hands-on electrical and mechanical technical skills is preferred; It is preferred if you have worked for minimum 3 years in Marine field; Experience in coordination and planning of a mobile work force; Good communication is preferred; Good management and leadership skills is preferred; Fluent English is preferred

Attitude:

Flexible can do and will do attitude Co-operative Responsible Customer oriented Ability to meet deadlines and work under pressure

Motivation:

Is driven by delivering good internal/external customer service within field of expertise and by ensuring Alfa Laval ́s long-term profitability.

We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

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