Service Delivery Team Lead

4 days ago


Shanghai, Shanghai, China Thermo Fisher Scientific Full time

At Thermo Fisher Scientific, we are seeking a skilled Service Delivery Team Lead to join our esteemed team of service engineers and technicians. This is an exciting opportunity to lead a high-performing team and provide timely and effective service solutions to our valued customers.

The ideal candidate will have a proven track record in customer service leadership, with strong communication and problem-solving skills. They will be responsible for managing the EPM-PM field service engineer team, collaborating with cross-functional teams to resolve customer needs, and implementing efficient service strategies.

This role requires frequent travel to customer sites, working in various environments, including laboratories and manufacturing facilities. The successful candidate will be able to thrive in a fast-paced and ambitious environment, promoting a positive and collaborative work culture.

We offer a competitive salary range of $120,000 - $160,000 per annum, depending on experience, plus additional benefits and incentives. If you are a motivated and experienced professional looking to take your career to the next level, we encourage you to apply for this exceptional opportunity.



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