Key Account Manager

4 months ago

Suzhou, China Dover Precision Components Full time

DOVER PRECISION COMPONENTS:

Dover Precision Components DPC (the Company) is part of Dover Corporations (the Parent Company) Pumps and Process solutions segment. DPC holds market leading positions globally and delivers performance-critical solutions across the oil & gas, power generation, marine, industrial, chemical and general processing markets. We design and manufacture mission-critical equipment components to deliver more affordable, cleaner energy solutions and enable manufacturers to operate more efficiently.

WE DELIVER CUSTOMER SUCCESS ​

Dover Precision Components delivers products and services that enhance performance, improve safety, reduce carbon emissions, and accelerate clean energy adoption, through collaborative customer relationships, expert engineering, and an innovative culture. Our strong Company portfolio is comprised of long products and services offered under Cook Compression, Cook Mechanical Field Services, Waukesha Bearings, Waukesha Magnetic Bearings, Inpro/Seal, Bearings Plus, and FW Murphy Production Controls. Our global footprint reaches more than twelve locations in the Americas and more than six locations in Europe and China.

BUILDING POTENTIAL. SUSTAINING PERFORMANCE. BOOSTING FUTURES.

We are diligent in recognizing our employees needs and providing an enriching experience through professional developmental opportunities. Our authentic, collaborative company culture, combined with a competitive suite of health and welfare offerings, emulates who we are. We are Dover Precision Components, #LifeAtDPC

Education: Mechanical Engineering degree is preferred

Business or Marketing formal study also desirable Good written and spoken English is essential

Experience: Minimum five (5) years experience in a Sales role

Experienced in Sales for turbomachinery applications (Steam Turbines, Gas Turbines, Centrifugal Compressors, Pumps) Experience in fluid film bearings a plus

Profile: Dedicated to serving customer needs Technically competent

Results driven Self-motivated Growth oriented

Commercial and competitive awareness

Reports To: Sr. Sales Manager China

Location: Suzhou, China

Travel Required: Approximately 50%-60%

General Description:

The position of Key Account Manager is an integral part of the Sales & Marketing effort as well as the Engineering effort at Waukesha Bearings (WB). The prime responsibility of the position is account management of key customers and the development of new business opportunities. General responsibilities will include dealing with all commercial inquiries and orders from local and multinational turbomachinery OEMs; increasing profitability and market share through interaction that results in WB being designed into customer machine applications.

Specific duties will include:

Identify and satisfy customers requirements, especially major accounts. Regularly visit customers, monitor and report on level of customer satisfaction Actively call-on and develop close working relationships with customers and end-users where appropriate. Present, explain and promote WB products Identify multiple buying influences within the account. Develop close relationships with contacts at all levels of the accounts organization (Management, Engineering, Purchasing, Sales & Marketing, Field Service). Customer Intimacy is the primary value discipline at WB Identify new potential applications and customers, develop a good knowledge of customers product lines and find high margin opportunities for WB products that lend themselves to our technical strength. Get WB products written into equipment specifications Obtain competitive information related to the account in general or for specific projects. Determine procurement sequence from specification through to order placement Support quotation work to customers basing prices on current policy and competitive situation. Follow up open proposals, negotiate and close orders. Report status on a regular and timely basis Customer advocate within WB while leading a global team on all aspects of your key accounts Prepare and keep up-to-date sales forecasts by account, and assist in development of bottom-up and top-down forecasts for overall business Involve other WB departments as necessary to participate in key projects and customer satisfaction improvements

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