Operation Manager, SSL
2 weeks ago
Operations Manager, SSL
Shanghai, China
Job Description
Are you as excited as we are when we talk about the storage and distribution of bulk liquids at our state-of-the-art tank containers and terminals located in key markets? Could this be the scene for your next career move? We are currently recruiting for an Operations Manager to join our SSL Operations team.
Stolt Tank Containers (STC) is a leading provider of door-to-door transportation services for bulk- liquid chemicals and food-grade products. With a fleet of more than 45,000 tank containers, STC is the only operator with its own worldwide network of 22 owned and joint venture depots. Our culture champions digitalization, collaboration and continuous improvement, as well as a commitment to a sustainable future.
You will be joining a professional and international team with extensive knowledge of the industry. Working closely with our customers and vendors, you will provide customers with excellent service. Your expertise ensures that we will continue to set the industry benchmark for seamless and efficient operations.
Key Responsibilities
Supervise and direct the overall operational logistics execution by operations staff for all SSL related business, developing processes of continuous improvement and fostering teamwork between the SSL business teams.
Review, improve, balance and streamline operational activities to maximize profits, control costs, provide excellent customer service and meet or exceed company quality goals. Educate and nurture direct reports, develop individual improvement plans through the PMP process and identify training and skill sets for development and improvement of direct reports. Ensure bookings are implemented in a timely manner according with working procedures, settle daily operation issue in accordance with the policies and procedures of SSL. Ensure all freight, demurrage and other invoices are raised correctly and in a timely manner. Assist in verifying vendors invoices as/when required. Oversee the timely update of SSL systems and all necessary documentation. Set up good relationship with both customers and vendors. Monitor and manage vendor's service, make sure all vendors/agents' service meet SSL's requirement. Contribute to the success of the business through regular interaction with safety and sales staff at the inception of new business, carriage of new products and loading or delivery to or from new locations, with the goal to begin new business with excellent safety and develop a high-quality execution plan for each new transportation combination. Accompany on customer visits, if required.Qualifications
College / University degree preferred or suitable industry experience. General background knowledge of forwarding and shipping industry. Strong international experience and awareness of cultures Effective communicator with strong interpersonal skills Must be ethical, organized and able to prioritize and set goals. Common sense and problem solving skills required. Fluent English and Mandarin required.What we offer
Join us and become part of a family-founded organization where your contribution counts.
A fulltime role A competitive compensation package, including a 13th month.How to apply
Complete the online application form and send it to us along with your CV. Short-listed candidates, will be invited to attend interview in our office.About Stolt-Nielsen
Stolt Tankers is a division of Stolt-Nielsen Limited (SNL), focused on opportunities in logistics, distribution, and aquaculture. The Stolt-Nielsen portfolio consists of its three global bulk liquid and chemicals logistics businesses: Stolt Tankers, Stolthaven Terminals and Stolt Tank Containers – Stolt Sea Farm and investments in LNG. Stolt-Nielsen Limited is listed on the Oslo Stock Exchange (Oslo Børs: SNI). Our values: We act pragmatically, collaborate for success, commit to go further, and seek creative solutions.
Disclaimer for recruitment agencies
We don’t accept any unsolicited applications or CVs from recruitment and selection agencies.
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