BALENCIAGA Store Director

4 months ago


Shanghai, China BALENCIAGA FASHION SHANGHAI CO. LTD Full time

Description

How you will contribute

Manage a retail sales team while overseeing daily store operations including sales targets, KPIs, housekeeping, staff training, inventory management, complaints handling, etc. Lead and motivate retail sales team to provide excellent customer service and achieve sales targets Ensure operational effectiveness and efficiency in accordance with Balenciaga’s standards and requirements Attract, develop and retain talent by creating a positive work environment and a feedback culture Build customer database and maintain a good relationship with valuable customers and VIP

Who you are

Prior experience in retail and customer services industry with people & store operation management Inclusive leadership style and excellent organizational skills Adaptability, persuasiveness, risk-taking & dynamic High sensitivity to clients’ experiences and loyalty Good command of both spoken and written English and Chinese Good PC skills such as MS Office and other digital tools

Why work with us?

This is an exciting opportunity to contribute to the Balenciaga philosophy and to become part of a team that offers possibilities to learn and grow.

Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Diversity Commitment

Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.

Job Type

Fixed Term (Fixed Term)

Start Date

2024-07-01

Schedule

Full time

Organization

BALENCIAGA FASHION SHANGHAI CO. LTD
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