Sr. Program Manager, Seller Quality
4 weeks ago
Key job responsibilities
This candidate will lead projects for cross-functional teams focused on the delivery of new product, features, metric, or system change to support Asia to Worldwide Seller Quality. They gather business requirements, document functional and design specifications, identify appropriate resources needed, assemble the right project team, assign individual responsibilities, and develop milestones and launch schedule to ensure timely and successful delivery of the project/program. The Sr. Program Manager will also lead solutions to solve challenges Sellers are facing across their account specifically focused on policy compliance and adherence.
This Sr. Program Manager contributes cross-functional business and technical skills, assess and manage risks, measure and report on progress, anticipate and resolve bottlenecks, provide escalation management, anticipate and make tradeoffs, while balancing the business needs and technical constraints. They rely heavily on influence, data, and facts over authority to drive project deliverables. They should successfully navigate and influence internal policy, product, and operations teams to provide the best solution for the Seller.
We are open to hiring candidates to work out of one of the following locations:
Shanghai, CHN
BASIC QUALIFICATIONS
- 8+ years of program or project management experience- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
PREFERRED QUALIFICATIONS
- 5+ years of managing stakeholders in cross-functional project experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
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