Program Management Leader, Seller Compliance

2 weeks ago

Shanghai, Shanghai, China Amazon (Shanghai) International Trading Company Limited Full time

strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online.

By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e-commerce platform.

focuses on breaking down barriers to allow Sellers sell their products to customers around the world.

The Asia Program Management Office (PMO) drives close collaboration with many Amazon's global teams to support the high-growth Global Selling business, coordiates a large number of global and local programs and initiatives.

We are looking for an entrepreneurial, analytical, and insight-driven Senior Program Manager to join the Asia PMO supporting China, Korea, and SE Asia teams.

In this role, the Senior Program Manager will lead various Seller Quality programs, partner with local and global teams to analyze Seller experience pain points, identify process improvement opprotunities and drive changes to solve identified challenges, help Global Selling sellers adopt the right products and grow their global business on Amazon.

This is a great opportunity for someone who is customer-obsessed, loves insight-led innovations, and has a passion for driving solutions for complex problems.

The ideal candidate is a data-driven decision maker who will stay ahead of a dynamic and growing business and can influence across teams and organizations.

If you are passionate in working in a fast-paced and innovative environment, willing to take challenges, make history and have fun with us, please apply to the position now

Key job responsibilities

  • Lead various Seller Quality programs and projects to improve Asia Global Selling sellers' overall quality and selling experience on Amazon.
  • Work backwards from the voice of the seller, partner with local teams to deep dive and investigate selling challenges, effectively prioritize resources, derive seller insights to senior leadership.
  • Advocate on behalf of Asia Global Selling sellers, leverage insights from market trends, local nuances, quantitative/qualitative analysis to influence global product and policy teams to reflect our sellers' needs into their product roadmap, driving business results.
  • Build strong partnership with global cross-functional, cross-organizational stakeholders, facilitate business reviews and drive alignments
Understand complex business problems across business units, deliver creative and effective product, process, policy solutions

We are open to hiring candidates to work out of one of the following locations:
Shanghai, 31, CHN

BASIC QUALIFICATIONS

  • 5+ years of working cross functionally with tech and nontech teams experience
  • 5+ years of team management experience
  • 5+ years of cross functional project delivery experience
  • 5+ years of program or project management experience
  • Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

  • Experience managing, analyzing and communicating results to senior leadership

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