Existing Seller Account Manager

2 weeks ago

Shanghai, Shanghai, China Amazon (Shanghai) International Trading Company Limited - D64 Full time

We are looking for an energetic and results-driven individual with Time Bounded Account Management (TBAM) experience to drive China-based sellers to maximize their presence and business in Amazon AU marketplaces by leverage amazon product/features.


The Account Manager will partner with AU sellers, marketing team to grow sellers' business on Amazon AU including identifying opportunities, monitoring seller's healthy growth, performance, as well as working with sellers to achieve our standard and deliver the best e-commerce experience for customer on Amazon.

The account manager will own recruiting, onboarding, monitoring, analysis, coaching and reporting on CN-based AU seller business.

Key job responsibilities

The successful account manager will:

  • Recruit and onboard AU sellers to participate in Amazon programs
  • Work with AU sellers to grow the selections to Amazon and their business with profit
  • Work with AU sellers to drive the feature adoption rate to drive the customer experience on Amazon
  • Work with AU sellers to achieve data quality standards and become an expert in using internal tools to achieve results
  • Work with AU sellers to drive the seller performance and product quality to ensure best customer experience.
  • Drive business reviews with sellers and do analysis to understand sales trends and drivers and develop recommendations on how to grow the business.
  • Develop a thorough understanding of assigned product/industry category, including seasonality and AU marketplace business trends/events, and continually monitor competitor/industry developments
  • Show super strong competency in delivering result, bias for actions, dive deep, ownership, earn trust and customer obsession
We are open to hiring candidates to work out of one of the following locations:

Shanghai, 31, CHN | Shenzhen, 44, CHN

BASIC QUALIFICATIONS

  • 2+ years of sales or account management experience
  • 2+ years of digital advertising and client facing roles experience
  • Experience with Excel
  • Experience analyzing data and best practices to assess performance drivers
PREFERRED QUALIFICATIONS

  • Experience analyzing key open issues and resolution metrics for each of the managed accounts
  • Experience in relationship management within technology, startups, or SaaS Platforms

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