Technical Product Consulting Specialist

1 month ago


Shanghai, China Mercer Full time

Responsibilities: 

Technical activities:

Identifying the improvement in solution to meet dynamic business requirement.

Be responsible for BRD conducting as well as testing for system development.

Overview the quality of system development.

Assist system configuration to both current businesses.

Define and develops business requirements and functional specifications for new and renewal clients.

Supporting the documentation of SOW.

Process activities:

Analyze enrolment and member activity data. 

Define all operation procedure in collaboration with clients, internal parties and 3rd party vendors for on-line and off-line transaction.

Document using established standards and templates.

Follows change request for enhancements.

Project management:

Adheres to project or documentation standards defined by project management.

Establishes responsible deadlines and personal work plans and manages delivery timeline effectively.

Proactively keep the team aware of progress of assigned projects and tasks.

Other support required by business.



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