Customer Service Specialist
3 weeks ago
主è¦å·¥ä½èè´£ Key Responsibilities:
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Responsible for customer POâs receiving and handling, and follow-up of sales order in internal operation process, coordinate and communicate with overseas customers, and in-house relevant Depts. Closely to ensure order effective implementation and customer order management.
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Deal with customer feedback, know customer request, change procedure quickly which impact company operations.
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Coordinate with customer and relevant Dept., ensure to meet customer supply request.
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Responsible for quote to customer based on approved product transfer price
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Responsible for accurate and prompt shipping against order.
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Responsible for maintaining customer profile,  maintaining and updating relevant information in SAP and shipping management system timely,Responsible for maintaining customer profile, record and implement products request by customer.
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Trace customer payment process to ensure timely payment of receivables to meet established sales targets and revenue goals;
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Billing to customer on time.
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Updating product catalogue on time.
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Report to Sr. CS Supervisor and finished various duties assigned by superior.
ä»»èæ件Qualifications:
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Bachelorâs degree.
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There above 2 years of relevant work experience.
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Master basic knowledge of products and process,familiar with supply chain operation process and have strong SAP skill.
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Strong application ability of English and computer.
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Strong ability of communication and organization.
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