Customer Service Specialist
4 weeks ago
Be part of something altogether life-changing
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40+ countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.
Forming part of the Biotechnology segment at Danaher, we bring together dedicated technical expertise and talent to develop the next generation of life-changing therapeutics.
The Customer Service Specialist for Cytiva is responsible for order management.
This position is part of the Commercial Operation Team located in Shanghai/Beijing and will be on-site. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery.
In this role, you will have the opportunity to:
- Review and sign commercial contracts with customers.
- Own customer order fulfilment from order entry, product supply, shipment delivery to complaint settlement.
- Issue invoices, complete cash application and minimize AR past due.
- Drive funnel management and forecast accuracy.
- Drive process simplification and optimization to improve efficiency.
The essential requirements of the job include:
- Bachelor's degree or above in international trade or foreign trade English;
- Work experience in import/export business or order fulfillment and management is desired;
- Adaptive in different culture and environment; Willing to take challenges and drive changes;
- Good command of Microsoft Office, CRM & ERP systems (Oracle is a plus); Analytical and sensitive to numbers;
- Good interpersonal and communication skills; Strong sense of urgency and self-motivation;
- Proven ability to deliver results with strong execution;
- Customer-focused, clear thinker and team player.
It would be a plus if you also possess previous experience in:
- Oracle skill is a plus.
- Fortune 500 working experience is a plus.
At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
-
customer service specialist ii
7 days ago
Shanghai, Shanghai, China TE Connectivity Full timeAt TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job OverviewTE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and...
-
Sales Supp. Specialist-Customer Support
5 days ago
Shanghai, Shanghai, China ABB Full timeSales Supp. Specialist-Customer SupportTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...
-
Officer, Customer Service
4 weeks ago
Shanghai, Shanghai, China BASF SE Full timeObjectives: High quality monitoring of whole Order to Cash Process. Make sure order input and delivery in time. Take full responsibility of providing high quality and efficient customer service through daily customer management. Proactively manage the requirements from customers in in coordination with the sales, in order to secure and even expand business...
-
Customer Services
1 day ago
Shanghai, Shanghai, China MAHLE Full time./51/LPYour Roles & Responsibilities:Support field sales with satisfying customer needs and activities, provide full coordination with interacting functions. Ensure customer commercial terms, price levels are appropriate, coordination with pricing and sales team to ensuring any price issues are resolved Conduct receivables controlling to ensure credits are...
-
Customer Service Representative
1 day ago
Shanghai, Shanghai, China Dupont Full timeEn DuPont, trabajamos en cosas que importan, ya sea en proporcionar agua limpia a más de mil millones de personas en el planeta, producir materiales esenciales en los dispositivos tecnológicos cotidianos (desde smartphones hasta vehículos eléctricos) o proteger a los trabajadores de todo el mundo. Si deseas ser parte de una empresa multindustrial líder...
-
Customer Service Representative
1 day ago
Shanghai, Shanghai, China Dupont Full timeEn DuPont, trabajamos en cosas que importan, ya sea en proporcionar agua limpia a más de mil millones de personas en el planeta, producir materiales esenciales en los dispositivos tecnológicos cotidianos (desde smartphones hasta vehículos eléctricos) o proteger a los trabajadores de todo el mundo. Si deseas ser parte de una empresa multindustrial líder...
-
Customer Service Officer(005183)
1 day ago
Shanghai, Shanghai, China BASF SE Full time= Objective = Process and monitor customer orders to ensure the define customer service levels are met. Improve operational excellence to enhance customer satisfaction. = Main Tasks = Prepare Sales Orderi. Master Data Maintenance, (Customer Master application / extension, CMIR, FIT). Process Orderi. Create, Change and Complete Sales Order accurately. ii....
-
marketing specialist
2 weeks ago
Shanghai, Shanghai, China McCormick & Company Full timeMarketing SpecialistMarketing Insight Specialist Responsibility:1. Tailor solutions according to client needs, demonstrating the alignment between solutions and client requirements.2. Provide business insights, market analysis, business data report works out an action plan to collaborate with different parties to achieve the goal.3. Supporting the...
-
Sales Specialist
3 weeks ago
Shanghai, Shanghai, China ABB Full timeSales SpecialistTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a...
-
Sales Specialist
4 weeks ago
Shanghai, Shanghai, China ABB Full timeSales SpecialistTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a...
-
Sr. sales specialist
3 weeks ago
Shanghai, Shanghai, China Danaher Full timeBe part of something altogether life-changingWorking at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.At...
-
Digital Sales Specialist
3 weeks ago
Shanghai, Shanghai, China ABB Full timeDigital Sales SpecialistTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on...
-
Order Handling Specialist
4 weeks ago
Shanghai, Shanghai, China ABB Full timeOrder Handling SpecialistTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking...
-
Sales Support Specialist
1 month ago
Shanghai, Shanghai, China ABB Full timeSales Support SpecialistTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on...
-
Quality Specialist
4 weeks ago
Shanghai, Shanghai, China ABB Full timeQuality SpecialistTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a...
-
Sr. Ads Campaign Specialist, JP
2 weeks ago
Shanghai, Shanghai, China Amazon Full timeAmazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on , services like Twitch, IMDb TV, Alexa,...
-
Customer Services
7 days ago
Shanghai, Shanghai, China MAHLE Full time./51/LPYour Roles & Responsibilities:创建和维护客户主数据和客户详细信息; 处理所有客户的问题和投诉/退货; 处理客户手工订单并检查订单录入; 与产品管理和采购团队沟通,确保客户订单按时完成/高水平的交货; 定期与仓库团队沟通,确保订单及时处理、拣货和发货。 Your Skill &...
-
Senior Sales Specialist
4 weeks ago
Shanghai, Shanghai, China Danaher Corporation Full timeBe part of something altogether life-changing Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.At Cytiva you will be able to...
-
Category Specialist
4 weeks ago
Shanghai, Shanghai, China ABB Full timeCategory SpecialistTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a...
-
Distribution Requirements Specialist
4 weeks ago
Shanghai, Shanghai, China Dupont Full timeEn DuPont, trabajamos en cosas que importan, ya sea en proporcionar agua limpia a más de mil millones de personas en el planeta, producir materiales esenciales en los dispositivos tecnológicos cotidianos (desde smartphones hasta vehículos eléctricos) o proteger a los trabajadores de todo el mundo. Si deseas ser parte de una empresa multindustrial líder...
