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Sr. Filed Application Specialist

2 months ago

Shanghai, China Danaher Corporation Full time

Be part of something altogether life-changing

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40+ countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.

Forming part of the Biotechnology segment at Danaher, we bring together dedicated technical expertise and talent to develop the next generation of life-changing therapeutics.

The Sr. Filed Application Specialist for Cytiva is responsible for providing necessary pre-sales product demonstrations (application/design support) as well as after-sales installation, training, and/or customer service activities to support sales targets

This position is part of the BP China Spec in team located in Shanghai or Hangzhou and will be on site. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery.

What you will do:

  • Provide technical and application leadership in the sales process, showcasing all product features to customers based on their needs, including potential uses, product performance, and advantages

  • Ability to assist clients in process development (providing application solutions, training, and other services)

  • Write a good post training report and regularly provide customer satisfaction and demand feedback

  • Continuous after-sales customer support, including on-site and telephone hotline secondary support

  • Continuously improve and optimize customer utilization of our products, increase customer satisfaction and product market share

  • Support industry conferences through product demonstrations, promotions, and customer training

Who you are:

  • Major in biopharmaceuticals, with a master's degree or above, at least 2 years of experience in chromatography related technology.

  • Strong adaptability and problem-solving skills, willing to travel within the designated area and ability to effectively handle multiple tasks and manage multiple priorities simultaneously

  • Strong communication and presentation skills, able to give product pre-sales and after-sales speeches on client and public occasions, and capable of participating in national sales conferences and industry meetings

  • Team oriented and customer-oriented

  • Proficient in using Microsoft Office software

It would be a plus if you also possess previous experience in:

  • biopharmaceutical downstream process development or technical transfer

At Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cytiva can provide.

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.