Head of Client Relations, PTE China

Found in: beBee S CN - 4 weeks ago

Shanghai, China Pearson Full time

The Head of Client Relations, PTE China, will be work with Director, PTE Asia to devise and implement a growth strategy for PTE Academic in China. This role will involve leading a team of territory managers in China, ensuring key growth metrics & KPIs are achieved nationally, and take a leading role in managing key internal and external stakeholder groups.

The Head of Client Relations, PTE China, will work closely with various business functions both nationally and globally from Pearson's English Language Learning Division such as Marketing, Government Relations and Global Product teams to drive the success of PTE Academic throughout China.

Our team: English Language Learning – We aspire to help committed learners around the world reach their full potential through English language learning. With PTE Academic we aim to help more students and migrants access life changing opportunities around the world or in their home countries.

Our Purpose - Add Life to a Lifetime of Learning

As the Head of Client Relations, PTE China, you’ll be Reporting into the Director, PTE Asia, responsible for:

  • Manage and develop a team of client relations managers across China; ensuring sales targets and other growth KPIs are met

  • Support in devising and implementing a growth strategy for PTE Academic in China, including the PTE Partner Program.

  • Develop and manage strategic national partnerships and negotiate commercial deals with stakeholders including education and migration agents, commercial and academic language/test prep providers and others.   

  • Devise and implement strategies focusing on developing key growth areas such as testing high school age students and Australia/UK/Canada-bound cohorts, taking responsibility for certain national workstreams/projects.

  • Success will be measured by the achievement of annual sales targets and other KPIs, with evidence of regular monitoring and review and reporting progress to management.  

  • Contribute to expanding brand and product awareness among customers and key external stakeholders.  Support the implementation of communications plans to increase awareness of PTE Academic 

To be successful in this role, you will ideally have:

  • 7 years+ experience working in international education/international student recruitment/TEFL and with associated stakeholder groups such as government, education/migration agents, language schools, universities etc    

  • Experience managing remote teams, be able to work independently, while maintaining close alignment/relations with other key business functions such as marketing, to achieve key objectives on a national level, as well as collaborating with Pearson colleagues around the globe.

  • Ability to think strategically, plan and execute, with evidence of successful business growth.    

  • Significant evidence of success in building and maintaining internal and external stakeholder relationships leading to commercial opportunities, particularly in the education sector.    

  • Ability to communicate professionally, clearly and effectively to a range of different audiences. Highly developed oral, written and presentation skills.     

  • Influencing skills and the ability to convince through personal credibility  

Flexible working: We are committed to hybrid working practices and has adopted flexible remote and virtual working. Where possible our employees can choose to manage their attendance to the office more flexibly.

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ppsmhr@pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: SALES

Organization: English Language Learning

Schedule: FULL_TIME

Req ID: 14847

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