Sales Operations Specialist

2 weeks ago

Shanghai, Shanghai, China Altium Full time

Why Altium?

Altium is transforming the way electronics are designed and built. From startups to world's technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before.

Constant innovation has created a transformative technology, unique in its spaceMore than 30,000 companies and 100,000 electronics engineers worldwide use AltiumWe are growing, debt-free, and financially strong, with the resources to become #1 in the EDA industry

About the role:

This role is to ensure and improve the customer service for Altium products, to provide sales support, and to find potential opportunities etc.

A day in the life of our Sales Operations Specialist:

Sales supporting

Generate/issue license certification, subscription certification and quotation.

Retain all information by centralized filing for sales order related documents

Report the regular data to regional sales

Varied task creation and follow up

Research accounts and opportunities

Process the trial license request from internal and external.

Conduct web searches for potential customers

Update the system with new information and communicate any new information with sales team that will help them prepare for their sales calls

Stock tracking

Data management

Data Checking project spot checking and review

Daily data-related work including data validation, Monitoring, Standardization. Some data entry may be required.

Global data audits on Altium Business systems, such as Salesforce and Intact.

Ensuring data validity within systems to enable global real-time tracking and sales needs/leads analysis.

Data quality validation of customer details and purchasing activities.

Provide varied administrative support to the business

Product pricing, price list updates, tax review & calculation

Testing of sales order processing changes

Carry out general administrative duties as required

Delivery software package & other supportive tasks

Who We're Looking For

1-2 years' experience in a Sales Department/Customer Service Organization. Outstanding fresh graduate is consideredKnowledge in sales operation system Be interested in salesforce and willing to learn.Ability to multi task in fast-paced environment Ability to self-learningGood English written and communication skills, CET-6 is a must, Japanese is a plus

What Matters to Us

Big-thinking in pursuit of purposeDiversity of thoughtCourage of convictionTransparency of intentIngenuity of ANDAgility in actionAdaptability of approachGrit in pursuit of mission

Also, we would like you to know

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Learn more about why a career at Altium is an opportunity like no other:

Altium Benefits:

Are you already an Altium employee? Please apply directly through our If you have questions, please contact HR.

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