Specialist – Distributor Operations

1 week ago


Shanghai, Shanghai, China On Full time

Team for Career Site

Operations

In short

Our Distributor Operations team is growing, and with this comes the exciting opportunity to become part of our team as a Distributor Operations Specialist based out of our Shanghai office.

As part of this small team in a dynamic environment, you will be coordinating all aspects of Operations for our distribution partners across the APAC region, from Thailand, Singapore to the Philippines. From keeping the order book accurate to planning and processing deliveries all the way through to day-to-day support on warranties and general queries, you'll ensure that our distribution partners consider working with On a WOW experience.

Your mission

– Responsible for all aspects of Operations in our distributors markets in APAC. Amongst others you'll be working with partners in Vietnam, Singapore, Thailand and the Philippines just to name a few

– Coordinate with our Sales/Commercial and Supply Chain teams to manage distributors' order books, make necessary adjustments, process orders and create shipping documents and invoices

– Work very cross functionally to coordinate deliveries – directly from our factories as well as local warehouses. Coordinating the requirements from both On and our distributor partners to ensure a smooth delivery.

– Roll-out and adapt global ways of operating whilst fine-tuning to local requirements

– Co-shape how we collaborate to best support our distribution partners. Increase ease of doing business, ideating and executing on things that help the day-to-day as well as the future

Your story

– At least 3 years experience in supply chain, operations, logistics, customer service or related field.

– Experience in the consumer goods industry, ideally working with distribution partners being a plus

– Systems and IT literate (MS suite expert, BI tool and ERP familiarity)

– Microsoft Dynamics 365 and Nexus experience is a big plus.

– You're both a planner and a do-er. Whilst you manage your time and energy based on a plan, you know how to be flexible and make things happen when opportunities call for it

– Strong organizational skills with a precise attention to detail

– Appreciation of great customer service and strong communication skills

– Team player in a matrix organization and flexibility to respond to rapidly changing business priorities while working with multiple stakeholders

– Fluent in English

Meet the team

We, the APAC team, are responsible for developing On across the region APAC. APAC is made up of markets managed by distribution partners as well as Mainland China, Hong Kong, Japan and Oceania, markets that we manage directly with our own teams. As we're combining both to build one region, we're exploring and defining how to work together as we're seeing the business grow – and planning for even more growth in the future. With this said, we're a team that's on the move, enjoying the opportunity to shape and seeing the results of our work everyday.



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