Sales Operation Manager

2 weeks ago


Shanghai, Shanghai, China Amazon (Shanghai) International Trading Company Limited Full time

Amazon offers businesses the opportunity to sell their products on their global platform. With over 300 million active customer accounts, including more than 200 million Prime customers, Amazon is expanding its infrastructure to support growth worldwide, especially in cross-border sales. As a Business Operations Leader, you will oversee a team of specialists and will need strong program management skills, with a focus on innovation and simplification.

You will collaborate with internal teams to identify key areas for improving seller success and enhancing the overall seller experience. Your role will involve analyzing data to provide insights to stakeholders such as sales teams, PMO team, partners, and central functions globally.

The ideal candidate should thrive in a fast-paced, cross-functional, and cross-cultural environment. Strong analytical skills, interpersonal communication, customer focus, and ownership are essential. Innovation, efficiency, and results-driven performance are key.

We are seeking candidates for locations in Hangzhou, Shanghai, and Shenzhen, China.


BASIC QUALIFICATIONS
  • 7+ years of Microsoft Excel experience
  • Bachelor's degree or equivalent
  • Experience in defining and implementing sales processes or equivalent
  • Strong verbal and written communication skills in Chinese and English
  • Ability to think strategically, execute methodically with attention to detail, and multitask
  • Experience in international environments, leading through influence, and teamwork
  • Strong analytical and problem-solving skills
  • Desire for a challenging, innovative work environment

PREFERRED QUALIFICATIONS
  • Experience with Salesforce or other CRM tools
  • Experience presenting to senior leadership
  • Knowledge of SQL


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