Existing Seller Account Manager, CN Global Selling

2 weeks ago


Shenzhen, Guangdong, China Amazon (Shanghai) International Trading Co., Ltd. [Shenzhen Branch] Full time

CN We are searching for an enthusiastic and proactive individual with Account management background to guide European sellers based in China to enhance their presence and performance in Amazon EU marketplaces.

The Account Manager will collaborate with EU sellers and the marketing team to expand sellers' operations on Amazon EU. This includes spotting opportunities, monitoring the growth and performance of sellers, as well as partnering with sellers to meet our standards and provide customers with the best e-commerce experience on Amazon.

The account manager will be responsible for recruitment, onboarding, monitoring, analysis, coaching, and reporting on CN-based EU seller business.

The successful account manager will:

  • Recruit and onboard EU sellers for Amazon programs
  • Collaborate with EU sellers to increase their product selections on Amazon and boost their profitability
  • Work with EU sellers to enhance the adoption rate of features for an improved customer experience on Amazon
  • Assist EU sellers in meeting data quality standards and mastering internal tools for optimal results
  • Collaborate with EU sellers to improve seller performance and product quality to ensure top customer satisfaction
  • Conduct business reviews with sellers, analyze sales trends, identify drivers, and offer growth recommendations
  • Develop a deep understanding of the assigned product/industry category, track seasonal trends, EU marketplace developments, and stay updated on competitor/industry progress
  • Demonstrate exceptional competence in delivering results, taking action, taking ownership, building trust, and prioritizing customer satisfaction
We are considering candidates for positions in the following locations:

Shenzhen, 44, CHN

BASIC QUALIFICATIONS

  • 2+ years of sales or account management background
  • 2+ years of digital advertising and client-facing roles experience
  • Proficiency in Excel
  • Experience in data analysis and implementing best practices to evaluate performance drivers
PREFERRED QUALIFICATIONS

  • Experience in analyzing primary issues and resolution metrics for managed accounts
  • Background in relationship management in technology, startups, or SaaS Platforms


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