Customer Support Intern
2 weeks ago
- Handling orders, sales orders, contracts, customs clearance, and freight documents based on customer needs
- Translating and managing warranty claims from agents
- Keeping records of machine documentation and paper/photo archives
- Tracking working hours and calculating cost distribution for the service team
- Supporting the service manager in preparing service reports, statistics, and analysis
- Hold a Bachelor's degree
- Specialization in Mechanical Engineering or a related field
- Proficiency in basic English
Unlock Your Potential with Various Opportunities
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AV Project Technical Support Engineer
2 weeks ago
Shanghai, Shanghai, China Field Support, Technical Support, & Labs Full timeThe position The position: We are looking for an AV Project Technical Support Engineer in our Shanghai site to join our excellent China Local Project & Product Execution team.Our ideal candidate has a significant automotive technical background, engineering capability, customer-facing experience, and project management skills. This is an exciting...
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Customer Support Representative
2 weeks ago
Shanghai, Shanghai, China RELX Full timeWould you like to provide first-class guidance and support to the customer? Do you enjoy delivering exceptional service to our customers? About the Business At ICIS, our mission is to optimize the world's resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a...
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Customer Support Representative
2 weeks ago
Shanghai, Shanghai, China RELX Full timeAbout the Role Customer Support Representative is crucial for seamless operations and exceptional customer service. They coordinate support activities and operational tasks to ensure customer satisfaction and efficient business processes. Responsibilities To provide ICIS customers with a high level of customer services responding to all enquires...
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Customer Production Support Engineer
2 weeks ago
Shanghai, Shanghai, China Teradyne Full timeResponsibilities: Managing daily operation of field service/application team Developing organizational technology capabilities and mentoring engineers Building organizational knowledge and experience sharing structure Developing customer relationships and gain new business opportunities Integration with sales to sell value of products and services to...
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Customer Support Engineer
2 weeks ago
Shanghai, Shanghai, China Brooks Automation Full timeDescription PRIMARY RESPONSIBILITY: Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and...
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Customer Support Engineer
2 weeks ago
Shanghai, Shanghai, China Brooks Automation Full timeDescription PRIMARY RESPONSIBILITY: Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and...
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Principal Customer Engagement/Support Engineer
2 weeks ago
Shanghai, Shanghai, China Cadence Design Systems, Inc. Full timeAt Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. Responsibility includes: Handling issues reported by field AEs and customers. Handle critical accounts escalation process and work closely with R&D managers in resolving critical customer issues. Debug customer reported failures, produce...
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Sales Supp. Specialist-Customer Support
4 weeks ago
Shanghai, Shanghai, China ABB Full timeSales Supp. Specialist-Customer SupportTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...
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Engr, Customer support 4
2 weeks ago
Shanghai, Shanghai, China 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd科天国际贸易(上海)有限公司 Full timeDescription Has wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining...
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Customer Support Team Team Leader
2 weeks ago
Shanghai, Shanghai, China Alfa Laval Full timeAt Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.As a member of our team, you thrive in a truly...
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Customer Support Team Team Leader
4 weeks ago
Shanghai, Shanghai, China Alfa Laval Full timeAt Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.As a member of our team, you thrive in a truly...
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Shanghai, Shanghai, China Infineon Technologies Full timeIn the new position, you will be responsible for:Assisting with the initial setup of Customer Master DataHandling daily tasks and requests related to Customer Master DataSupporting data cleansing and compilation effortsTo excel in this role, you should:Be a current college studentBe proficient in EnglishPossess a good understanding of MS Office tools,...
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Technical Support
4 weeks ago
Shanghai, Shanghai, China ABB Full timeTechnical Support - Summer InternJoin the ABB team and be part of a global effort to drive societal and industrial transformation towards a more productive and sustainable future. Diversity and inclusion are key values at ABB, encompassing various dimensions such as gender, LGBTQ+, abilities, ethnicity, and generations. We embrace and celebrate individual...
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Customer Experience Specialist
2 weeks ago
Shanghai, Shanghai, China Arrow Electronics Full timePosition:Customer Experience SpecialistJob Description:Customer Interaction:Respond to customer inquiries via phone, email, and chat in a timely and professional manner.Load orders into the system accurately and efficiently.Sales Activities and Support:Handle day-to-day sales activities, sales support, and customer service tasks for specified customers and...
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Customer Experience Specialist
4 weeks ago
Shanghai, Shanghai, China Arrow Electronics Full timePosition:Customer Experience SpecialistJob Description:Customer Interaction:Respond to customer inquiries via phone, email, and chat in a timely and professional manner.Load orders into the system accurately and efficiently.Sales Activities and Support:Handle day-to-day sales activities, sales support, and customer service tasks for specified customers and...
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Sales Support Specialist
2 weeks ago
Shanghai, Shanghai, China Beijing Century Joyo Courier Service Co., Ltd. - A71 Full timeAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. To serve the goal, Amazon has created one of the most advanced fulfillment and logistic networks in the world with a team of highly experienced logistics professionals, product and program managers. We are seeking...
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Customer Service Representative
4 weeks ago
Shanghai, Shanghai, China Dupont Full timeEn DuPont, trabajamos en cosas que importan, ya sea en proporcionar agua limpia a más de mil millones de personas en el planeta, producir materiales esenciales en los dispositivos tecnológicos cotidianos (desde smartphones hasta vehículos eléctricos) o proteger a los trabajadores de todo el mundo. Si deseas ser parte de una empresa multindustrial líder...
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Technical Support Engineer
2 weeks ago
Shanghai, Shanghai, China Eaton Corporation Full timeWhat you'll do:This position belongs to a part of global sales and marketing team, responsible for profitable growth of Industry Filtration product lines globally and Secondary product lines regionally on APAC level.A. Supports sales team per company strategic direction and support growth effort in high profit opportunities for target filtration product...
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Technical Support Engineer
4 weeks ago
Shanghai, Shanghai, China Eaton Corporation Full timeWhat you'll do:This position belongs to a part of global sales and marketing team, responsible for profitable growth of Industry Filtration product lines globally and Secondary product lines regionally on APAC level.A. Supports sales team per company strategic direction and support growth effort in high profit opportunities for target filtration product...
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L3 Support
4 weeks ago
Shanghai, Shanghai, China Cognizant Technology Solutions Full timeProject / Program ManagerQualification:Science / Engineering graduateResponsibility:Stakeholder Management• Responsible for liaising between project teams across locations and the Customer. Service Management.•Participate and provide inputs for release planning.•Act as the Cognizant Delivery team point of contact for the portfolio.•Support Service...