Manager, Operational Excellence

2 weeks ago

Shanghai, Shanghai, China Dover Corporation Full time

Dover is a diversified global manufacturer with annual revenue of over $8 billion. We deliver innovative equipment and components, specialty systems, consumable supplies, software and digital solutions, and support services through five operating segments: Engineered Products, Clean Energy & Fueling, Imaging & Identification, Pumps & Process Solutions and Climate & Sustainable Technologies. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 60 years, our team of approximately 24,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under "DOV." Additional information is available at

General Summary/Scope :

In this role, you will be responsible for promoting and facilitating the implementation of the Dover Operational Excellence Model and the supporting leadership competencies across Dover Operating companies through training, coaching, and providing systems, resources, and tools to support operational excellence.

You will also be responsible for driving transformation through the diligent use of Operational Excellence Tools enabled by Digital Platforms and other Digital Enablers.

Success measures for this role will include operational and financial performance metrics, site operational excellence model certifications, and other relevant project completion measures.

This position requires a minimum of 50-75% domestic travel and occasional international travel.

Major Responsibilities/Duties:

ESSENTIAL DUTIES and RESPONSIBILITIES include the following (other duties may be assigned):


• Work effectively with all levels of the organization globally, from frontline employees to senior leadership with excellent communication and interpersonal skills, including the facilitation of training, implementing workshops, and one-to-one coaching.


• Facilitate cross-functional teams through transformative Value Stream Designs, including subsequent implementation and sustaining.


• Collaborate with, and provide written requirements to, IT/Digital product selection leads for digital platforms related to manufacturing and operations (e.g. QMS, CMMS, DMS, WMS, CAM, etc.) and provide operational leadership driving value out of the deployed technologies.


• Successfully deploy the Dover Operational Excellence Model and support sites in implementing (from start to sustainment) effective improvement action plans and strategies for personal and business excellence.


• Confidently navigate a variety of manufacturing environments, global geographies and cultures, leadership styles, and business cultures.


• Understand comprehensive, cross-functional operational excellence standards and engage associates from across all business functions in identifying and closing gaps to those standards.


• Dig into business and process performance data and help teams identify key metrics and KPIs that are leading indicators of operational excellence.

Key Requirements:


• 10-15 years of progressive leadership experience including Plant Management and/or Operational Excellence (OpEx) roles in global organizations and multi-site environments.


• A "people-first" passion to help others learn to drive change and achieve outstanding results.


• Competence in Enterprise Resource Planning, Material Requirements Planning and Manufacturing Execution Systems.


• Advanced problem-solving skills and experience successfully utilizing various methodologies including A3 thinking, problem statement definition, 5-why analysis, and identification and rapid implementation of countermeasures and sustaining measures.


• Exceptional training, assessment, coaching and influencing skills.


• Significant experience leading transformational process improvements with demonstrated results in safety, delivery, quality, inventory, and cost KPIs.


• Prior training and certification in OpEx process improvement tools and methodologies and subject matter expertise in foundational standards of operational excellence. Green Belt or Black Belt Certification desired


• Demonstrated record of achievement in leading change management across multi-site operations. Proficient in reading and understanding business reports, especially ERP and Financial Reports.


• Significant experience with the "Design for Operational Excellence" approach from the Institute for Operational Excellence is desired.


• A combination of both strong people leadership and technical affinity


• Bachelor's degree in engineering or equivalent experience, MBA Desired


• Full professional proficiency in Mandarin and English

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

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