JD Senior Manager Digital Product Strategy

2 weeks ago

Shanghai, Shanghai, China General Motors Full time
Job Description

Position: Senior Manager Digital Product Strategy & Digital Business Solution, The Durant Guild

Location: Shanghai, China

Reporting to: Chief Product Officer, The Durant Guild

Main Purpose of This Position:

The main goal of the Senior Manager Digital Product Strategy & Digital Business Solution at The Durant Guild is to develop digital solution strategies for customers, determine the products, services, and experiences needed to succeed, and collaborate with GMPI business and technical teams on digital product and business solution direction for the short, mid, and long term, including strategic feature design, immersive digital experience, and implementation.

This role involves defining and building sustainable digital products and solutions that meet customer needs across the Product-Market lifecycle, leading a team, and working with various stakeholders to identify needs, understand the solution context, and create a roadmap.

Key performance indicators for this role may include business, interaction, perception, outcome, and operational metrics like user registration rate, net promoter score, and quality metrics.

Roles and Responsibilities
  • Stay updated on digital product and business solution trends in China and APAC markets and Durant Guild target customer trends.
  • Collaborate with business teams to align needs with digital strategy, decide on strategy, positioning, and technical direction.
  • Develop and maintain a product vision and roadmap.
  • Own a software feature roadmap to achieve OKRs.
  • Collaborate on criteria for implementing Epics in the Portfolio Kanban.
  • Track features in the Program Kanban.
  • Establish relationships with global business functions and third-party providers.
  • Design integration strategies with online platforms and ensure seamless customer experience.
  • Manage legal compliance and regulatory requirements.
  • Communicate strategies to gain leadership buy-in.
  • Conduct market research to understand customer needs and competition.
  • Work on UI/UE/CX design for digital experience.
  • Build and lead a successful team to achieve goals.
Required Qualifications and Experience
  • CET 6 or above English proficiency, TOEFL or IELTS preferred.
  • Degree in Strategy/Management/Digital Communication or related field.
  • Knowledge of automotive customer channels and digital product lifecycle.
  • 10+ years of experience in digital product management.
  • Experience in leading teams and agile software development.
  • Familiarity with alternative business models.
Skills and Abilities
  • Excellent strategic agility.
  • Strong communication skills in English and Chinese.
  • Effective collaboration, influencing, and negotiation skills.
  • Customer-centric approach.
  • Relationship-building skills.
  • Good analytical abilities.
About GM

General Motors envisions a world with Zero Crashes, Zero Emissions, and Zero Congestion, striving to lead positive change for a safer, cleaner, and fairer world.

Why Join Us

GM aims to be the most inclusive company globally, promoting a culture of equity and diversity where every employee can contribute meaningfully regardless of background or location.

Diversity Information

GM is dedicated to fostering an inclusive workplace that values diversity, believing that a diverse workforce enhances product development and employee growth. Embracing various experiences from personal, professional, education, and volunteer backgrounds, GM encourages candidates who align with job requirements to apply.

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