Education Director

1 month ago


Shanghai, Shanghai, China ESTÉE LAUDER Companies Full time
Job Description

As an Associate Director, Education, you will play a key role in driving the success of ESTÉE LAUDER Companies by developing and implementing effective training programs for Beauty Advisors and sales staff.

Key Responsibilities
  • Plan and develop training modules and tools to ensure field sales teams are confident in achieving desired results.
  • Develop holistic training calendars that cover product knowledge and selling behaviors training.
  • Make decisions about the development and career progress of Beauty Advisors.
  • Develop solutions to improve the effectiveness of educational programs and adapt education strategy to custom-fit the needs of each travel retail market.
  • Act independently and take initiative to improve educational programs and the development of Beauty Advisors.
  • Lead the sales team to support the skill development of field staff and monitor KPIs.
  • Ensure that educational programs meet regulatory and compliance requirements.
Qualifications

We are seeking an experienced professional with:

  • At least 5 years of curriculum planning experience for field staff training, particularly in cosmetics/fragrance/luxury retail business.
  • Established track record in training, business management, and people leadership.
  • Extensive knowledge in beauty, particularly in skincare and fragrance.
  • Excellent team player with strong leadership skills.


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