Customer Service Consultant: Providing World-Class Support

1 week ago


Shanghai, Shanghai, China Lindberg CN Full time

Company Overview


LINDBERG CN is a renowned international company in the Luxury Group, famous for innovative design and unparalleled craftsmanship.


About Us


We value diversity and believe that it enriches the workplace. We are an Equal Opportunity Employer welcoming applications from all qualified candidates.


The Role


As a Customer Service Consultant, you will join our dynamic customer service team in Shanghai, supporting carefully selected opticians worldwide.


Your Responsibilities



  • Providing world-class customer service via phone and email
  • Processing and registering orders
  • Following up on customer inquiries
  • Processing claims

Your Qualifications



  • Fluent in Japanese and English; additional languages are considered an advantage
  • A positive personality with high loyalty and responsibility
  • Pride in providing outstanding customer service
  • Strong communication and interpersonal skills
  • Comfortable with multitasking

About You


We offer a thorough training program to equip you with essential knowledge of our products, customer service policies, and Microsoft Dynamics AX.


Benefits


You will enjoy a full-time schedule with opportunities for professional growth in a challenging and rewarding work environment.


Salary Information


We offer a competitive salary package for this role, estimated at approximately ¥200,000 - ¥300,000 per year, commensurate with experience and qualifications.



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