Luxury Service Associate
6 days ago
About Four Seasons Hotels and Resorts:
Four Seasons Hotels and Resorts is a leader in the luxury hospitality industry, powered by our people. We are a collective of individuals who strive to deliver exceptional guest experiences, driven by a commitment to excellence and a passion for innovation. Our team members around the world create unforgettable experiences for our guests, residents, and partners through a dedication to luxury and genuine care.
About the Role:
As a Runner, you will play a vital role in supporting the smooth operation of our hotel, ensuring that every guest has an exceptional experience. Your primary responsibilities will include timely and accurate delivery of room items, maintaining accurate inventory, and reporting any discrepancies.
Key Responsibilities:
- Support the room items team in ensuring timely and accurate delivery of items
- Maintain accurate inventory of room items for every cabin
- Timely report and address any discrepancies in room item inventory
Preferred Qualifications and Skills:
- High School education or equivalent experience
- Service-oriented with a strong ability to take ownership and initiative
- Mandarin speaking is a must, and work authorization in China is required
Why Join Our Team:
We encourage and expect all of our employees to behave consistently in a manner that demonstrates commitment to supportive teamwork and open communication, responsibility for ongoing enhancement of their skills and performance, recognition of personal accountability for their own actions and the outcomes of those actions, and an understanding of the effect of their behavior on our guests, their fellow employees, and the reputation of the Company.
We provide our employees with the same level of care that we expect to be shared with our guests, and have been ranked in FORTUNE Magazine's 100 Best Companies to work for since 1998.
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