Luxury Service Supervisor

4 weeks ago


Beijing, Beijing, China Four Seasons Hotels and Resorts Full time

About Four Seasons:

At Four Seasons, we believe in creating exceptional experiences for our guests, residents, and partners. Our team members around the world strive to deliver luxury with genuine heart, and we're looking for like-minded individuals to join our team.

About the Role:

We're seeking a skilled Supervisor to lead our team and provide high service standards to ensure guest satisfaction. This role involves direct staff management, daily operations, and core standard implementation.

Responsibilities:

  • Direct staff and serve guest needs by providing high service standards.
  • Cooperate with other Supervisors to finish daily operations and fill-in daily checklists.
  • Strictly follow core standards and supervise staff implementation.

Requirements:

  • High school education.
  • Minimum two years of food service or related work experience.
  • Ability to operate computer equipment and other food & beverage computer systems.
  • Reading and oral English proficiency.
  • Mandarin speaking is a must, and work authorization in China is required.

What We Offer:

Four Seasons Hotel Beijing provides employees with a world-class employee experience and company culture. We've been ranked in FORTUNE Magazine's 100 Best Companies to work for since 1998.



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