Hotel Floor Supervisor
3 weeks ago
About Four Seasons Hotel Beijing
Four Seasons Hotel Beijing is a luxurious 5-star hotel located in the heart of Beijing's Central Business District. As a Senior Floor Supervisor, you will be part of a team that delivers exceptional guest experiences and creates lasting impressions.
Responsibilities
As a Senior Floor Supervisor, you will be responsible for ensuring the smooth operation of the hotel's floors, providing excellent service to guests, and leading a team of Service Associates. Your duties will include:
- Coordinating and supervising the work of Service Associates to ensure prompt and efficient service to guests.
- Ensuring the cleanliness and maintenance of guest rooms and surrounding areas.
- Providing a courteous and professional service to guests, responding to their needs and resolving any issues promptly.
- Assisting in the training of new employees to ensure they have the necessary skills to perform their duties.
Requirements
To be successful as a Senior Floor Supervisor at Four Seasons Hotel Beijing, you will need:
- A high school education or equivalent experience.
- 1-2 years of experience in a related position.
- Excellent communication and leadership skills.
- Mandarin speaking is a must, and work authorization in China is required.
What We Offer
As a Senior Floor Supervisor at Four Seasons Hotel Beijing, you will have the opportunity to work with a talented team of professionals, develop your skills and knowledge, and enjoy a competitive salary and benefits package. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional guest experiences, we would love to hear from you.
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