Head of Communications and Corporate Affairs

4 weeks ago


Shanghai, Shanghai, China Unilever Full time

Business Overview

We are at a pivotal moment with a new Business Unit General Manager in place and a distinct requirement to enhance our performance culture to drive growth and realize the full potential of the Business Unit. If you are ready to take on this challenge, continue reading.

Primary Responsibilities

  • Develop and execute the local strategy for Ice Cream Communications & Corporate Affairs (C&CA) within the Asia Business Unit, with a primary focus on China, ensuring alignment with the global C&CA strategy.
  • In select countries within the Asia Business Unit, you will be responsible for recruiting team members who will report directly to this position (including the Director of Communications & Corporate Affairs and the Sustainability Manager for Ice Cream Asia).
  • Manage the reputation of Ice Cream both internally and externally, ensuring consistency with Unilever's corporate reputation and the Ice Cream narrative.
  • Oversee external communications, including media relations and government engagement in China.
  • Lead issues management for Ice Cream within the Business Unit and establish a proactive influencer strategy in collaboration with brand and marketing teams.
  • Serve as a trusted advisor to the Ice Cream Business Unit leadership team on communications and engagement, while supporting brand teams on reputation-related matters.
  • Direct public affairs initiatives within the Business Unit, particularly in China, and organize engagement events as necessary.
  • Guide and mentor the Ice Cream BU C&CA team and collaborate with the Business Unit General Manager on sustainability and communications topics.
  • Implement sustainability initiatives within the Business Unit, focusing on areas such as plastics and carbon efficiency.
  • Engage in advocacy and outreach efforts related to sustainability within the Business Unit.
  • Drive internal communications to foster employee engagement and commitment to the Business Unit's vision and strategy.
  • Ensure cohesive communications across the organization and work collaboratively with colleagues.

Essential Qualifications:

  • Over 10 years of experience in communications and corporate affairs.
  • Experience in partnering with C-Suite executives and working with Leadership Teams.
  • Proficient in managing extensive media platforms.
  • Demonstrated success in delivering impactful external communications.
  • Experience in leading advocacy initiatives and their execution.
  • Strong emphasis on sustainability and issues management.
  • Excellent judgment and skills in reputation management.
  • Proficient in digital tools and technology.
  • Strong organizational and multitasking abilities.
  • Self-starter with the ability to work independently in a dynamic environment.
  • Experience in line management and budget oversight.
  • Preference for experience in the Food, Ice Cream, or Snacking sectors.
  • Fluency in English and Chinese.
  • Exceptional writing skills for speeches and strategic communications.

Key Stakeholders:

  • Ice Cream Asia Business Unit General Manager and Leadership Team.
  • Global Head of C&CA for Ice Cream.
  • Employees within Ice Cream Asia.
  • Global Sustainability Team.
  • Experts on reputation issues.
  • Agencies, suppliers, and external partners.


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