Contract Support Specialist
2 weeks ago
About This Role
At Reed Elsevier Information Technology (Beijing) Co. Ltd., we are seeking a highly skilled Contract Support Specialist to join our team. As a key member of our Sales and Contract Operations team, you will play a critical role in ensuring the timely completion of Renewals across your assigned territory.
Key Responsibilities
- Act as the primary point of contact for sales teams in proposal creation and pricing simulations for new sales.
- Manage customer relationships and coordinate efforts to construct complex contracts for large deals, ensuring compliance with company policies and customer needs.
- Work closely with cross-functional teams to validate purchase history, usage statistics, and identify opportunities to maximize content subscription value.
- Process contractual information in CRM and collaborate with sales teams to develop plans to achieve renewal targets.
- Contribute to process improvement initiatives and enhance customer experience.
Requirements
- Bachelor's degree or equivalent with a minimum of 5 years of Sales process support experience.
- Fluent in Korean and Chinese, and business-level English.
- Excellent communication and collaboration skills.
- A self-starter who anticipates business needs.
- Strong organizational abilities and analytical skills.
- Experience with Microsoft Office productivity suite, especially Excel.
- Prior experience with Salesforce.com and Outreach is a plus.
About Us
We promote a healthy work-life balance and offer a range of benefits, including flexible working hours, medical and life insurance, long-service awards, and more. Join us in creating a positive and inclusive work environment where your wellbeing and happiness thrive.
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