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Application Support Specialist

2 months ago

Beijing, Beijing, China DBS Bank Full time
Job Title: Specialist, Application Support Engineer

Job Summary:

We are seeking a highly skilled Specialist, Application Support Engineer to join our team at DBS Bank. The successful candidate will be responsible for providing technical support and expertise to our business units and service units, ensuring the smooth operation of our applications and systems.

Key Responsibilities:

  • Collaborate with cross-functional teams to deliver business initiatives and projects, ensuring timely and successful project outcomes.
  • Work closely with business units and service units to identify and resolve technical issues, improving overall system performance and customer experience.
  • Develop and maintain in-depth knowledge of banking products and platforms, regulatory reporting, and technical skills, staying up-to-date with industry trends and best practices.
  • Apply project management skills and experience to manage multiple projects simultaneously, ensuring effective communication and stakeholder management.
  • Provide technical expertise and support to non-technical teams, communicating complex technical information in a clear and concise manner.
  • Stay proactive and positive, working independently and as part of a team to achieve goals and objectives.

Requirements:

  • Bachelor's degree or above in a relevant field, with a minimum of 5 years of working experience.
  • Strong technical skills, including proficiency in programming languages, databases, and software development methodologies.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
  • Proactive and positive attitude, with a strong sense of self-study and organization.

Preferred Skills:

  • Experience with project management methodologies, such as Agile and Scrum.
  • Knowledge of banking and financial technologies, including Fin-tech and software development.
  • Proficiency in spoken and written English, with strong communication skills.

What We Offer:

DBS Bank offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are committed to creating a diverse and inclusive work environment, where employees can thrive and reach their full potential.