Senior Application Support Engineer

2 weeks ago

Beijing, Beijing, China Cummins Inc. Full time

About This Role

We are seeking a skilled Senior Application Support Engineer to join our team at Cummins Inc. in a technical liaison position between OEMs and customers.

This role requires a deep understanding of Cummins products and their application in various customer vehicles. The successful candidate will serve as the senior technical liaison between OEMs and our customers, ensuring that our products meet customer requirements and are integrated seamlessly into their systems.

The ideal candidate will have a strong background in engineering, excellent communication skills, and the ability to work effectively with cross-functional teams. If you are a motivated and detail-oriented professional with a passion for product development and integration, we encourage you to apply for this exciting opportunity.

Key Responsibilities

  1. Obtain input and negotiate with Subject Matter Experts and Value Package Introduction (VPI) Teams.
  2. Deliver product data and installation requirements to Application Engineers and OEMs.
  3. Make decisions in the areas of product selection, design, and integration that impact OEM machine performance, optimization, and quality.
  4. Apply and improve processes such as Installation Quality Assurance, OEM integration, and product selection and tools like Advisor, Cummins OnLine Specifications (COLS), and Global Customer Engineering (GCE).
  5. Develop strong working relationships with customer technical counterparts.
  6. Lead the translation of customer needs and 'voice of the customer' into functional product requirements.
  7. Represent Cummins during new product development programs, design reviews, and product change request processes.
  8. Ensure products are applied and installed correctly to meet customer system requirements and environments.
  9. Assure installation quality by validating prototype machine performance and ensuring installations meet Cummins requirements.
  10. Utilize Analysis Led Design (ALD) and Six Sigma tools to optimize product and system performance.
  11. Propose innovative customer-focused initiatives and projects.
  12. Assist with the transfer of knowledge through coaching and mentoring less experienced engineers.

Requirements

  • College, university, or equivalent Bachelor's degree in Engineering or an appropriate STEM field.
  • Post-graduate (Master's) degree relevant to this discipline area may be required for select roles.
  • This position may require licensing for compliance with export controls or sanctions regulations.
  • Prior Senior or Lead Engineer equivalent work experience in a relevant discipline area.
  • Knowledge of MS Office tools is preferred.

Qualifications

  • Proficient in Creo 3D modeling.
  • Proficient in Dreamweaver.

About Cummins Inc.

Cummins Inc. is a global power leader that designs, manufactures, distributes, and services diesel and natural gas engines and related technologies.

We are committed to making a difference in the world and creating a brighter future for generations to come.

Cummins offers a dynamic and inclusive work environment that values diversity, equity, and inclusion.

We strive to create a workplace where everyone feels valued, respected, and empowered to contribute their best work.

Cummins is an equal opportunity employer and welcomes applications from diverse candidates.

Cummins Inc. is a global company with operations in over 190 countries.

We are committed to making a positive impact on the environment, society, and the economy.

Cummins offers a comprehensive benefits package, including competitive salaries, health insurance, retirement plans, and paid time off.

We are committed to the professional development and growth of our employees.

Cummins offers training and development opportunities to help you advance your career.

Cummins is a member of the S&P 500 Index and is one of the world's largest publicly traded companies.

Cummins has a strong commitment to corporate social responsibility and community involvement.

We are proud to be a leader in the development of clean and efficient technologies that help reduce emissions and improve air quality.

Cummins is a global company with a diverse workforce and a strong commitment to diversity, equity, and inclusion.

We strive to create a workplace where everyone feels valued, respected, and empowered to contribute their best work.

Cummins is an equal opportunity employer and welcomes applications from diverse candidates.

Cummins is committed to making a positive impact on the environment, society, and the economy.

Join our team and be part of a global company that is shaping the future of power generation and clean energy solutions.

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