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Digital Transformation Strategist

2 months ago


Shanghai, Shanghai, China ITC Full time
Digital Transformation & Strategy

At ITC, we're on a mission to help our clients harness the power of digital transformation to drive business growth. As a Strategy & Consulting Assistant, you'll play a key role in supporting our clients' digital transformation initiatives, leveraging our expertise in Marketing Automation, Personalization, and WeChat Consultation.

Key Responsibilities:
  • Collaborate with our Digital Experiences Manager to develop and implement digital transformation strategies for our clients.
  • Support the development of customer-centric experiences, leveraging journey maps, data capture, and personalized welcome journeys.
  • Work with analytics tools to extract data and provide insights for monthly and quarterly analytics reports.
Customer Centricity & Personalization

We're passionate about delivering precision marketing and building 360-degree customer profiles. As a Strategy & Consulting Assistant, you'll help our clients develop strategies for data capture, personalized welcome journeys, tagging, and segmentation.

Key Responsibilities:
  • Develop strategies for data capture, personalized welcome journeys, tagging, and segmentation to help our clients build 360-degree customer profiles.
  • Collaborate with our team to deliver precision marketing and leverage journey maps to drive customer-centric experiences.
Data & Analytics

We're data-driven and passionate about extracting insights from customer data. As a Strategy & Consulting Assistant, you'll work with analytics tools to extract data and provide insights for monthly and quarterly analytics reports.

Key Responsibilities:
  • Utilize customer data and insights to develop targeted experiences for customers across online and offline channels.
  • Work with analytics tools to extract data and provide insights for monthly and quarterly analytics reports.
Project Management

We're a fast-paced team that requires strong project management skills. As a Strategy & Consulting Assistant, you'll monitor day-to-day performance, project progression, and reporting to ensure key milestones are reached.

Key Responsibilities:
  • Monitor day-to-day performance, project progression, and reporting to ensure key milestones are reached.
  • Coordinate among internal and external stakeholders to ensure smooth communication throughout the project execution process.
Ad-hoc Responsibilities

We're a dynamic team that requires adaptability and a willingness to take on new challenges. As a Strategy & Consulting Assistant, you'll be responsible for building strategy reports and proposals, helping the Presales team with pre-sales pitches, and staying up-to-date with trends in the China digital landscape.

Key Responsibilities:
  • Build strategy reports and proposals to pitch for clients and obtain buy-in for digital initiatives.
  • Help the Presales team with pre-sales pitches and workshop materials.
  • Stay up-to-date with trends in the China digital landscape.
Competencies

We're looking for a talented individual with the following competencies:

  • Native Chinese speaker with excellent command of English.
  • Ability to translate complex technology processes into meaningful solutions.
  • Excellent communication and presentation skills.
  • Quick learner with strong attention to detail.
  • Strong logical thinking, analytical, and problem-solving skills.
  • Ability to generate data-driven insights and navigate through webs of raw data points.
  • Versatile and open to different tasks and roles.
  • Great team player with a positive attitude and eagerness to learn.