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Senior Associate

2 months ago

Dalian, Liaoning, China WNS Full time
{"Job Title": "Senior Associate", "Job Description": "

Company Overview

WNS Global Services Inc. is a leading Business Process Management (BPM) company that delivers end-to-end business solutions to clients worldwide.

Job Summary

We are seeking a Senior Associate to join our team in China. The successful candidate will be responsible for providing exceptional client service, resolving queries, and ensuring data accuracy.

Key Responsibilities

  • Resolve client queries in a timely and professional manner
  • Provide business unit reporting and other required information
  • Correspond with vendors and respond to inquiries
  • Ensure data accuracy and completeness
  • Escalate non-routine issues to management

Requirements

  • 3-5 years of work experience in a related field
  • Good understanding of MS Office, especially Excel
  • Good English skills in listening, speaking, reading, and writing
  • Communication ability in Chinese is a plus

Working Conditions

Modest travel may be required, and overtime may be necessary. Client holidays are observed instead of local holidays.

What We Offer

At WNS, we offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.

", "lang_code": "en"}