E-commerce Product Category Manager

2 months ago

Shanghai, Shanghai, China H&M Group Full time

Job Overview

In our pursuit of excellence, we are committed to crafting the ultimate omni-channel experience for our customers. As an E-commerce Category Lead, you will play a pivotal role in this mission. Collaborating with the E-Commerce Commercial team within the Omni Sales division, you will strive towards cohesive and cross-functional objectives, enhancing omni sales performance and ensuring customer-centricity in every aspect of your responsibilities.

Key Responsibilities:

  • Propel net sales and oversee daily operations of the commercial strategy and merchandising plan to achieve targets in your e-commerce markets by optimizing both internal and external visibility and pricing.
  • Understand customer needs, delivering desired products and showcasing our full assortment effectively by establishing sales objectives and execution strategies in alignment with the regional team.
  • Manage assortment, product lifecycle, and inventory from an operational and execution standpoint, ensuring stock freshness through appropriate reduction costs and commercial planning.
  • Identify, organize, and communicate the commercial milestones and calendar specifics of each digital platform to ensure relevance and customer engagement at every touchpoint.
  • Collaborate closely with the BT team to pinpoint on-site shopping experience requirements, backend enhancements, and define analytical tools necessary to support your understanding of the customer journey.
  • Strategize operational necessities and coordinate with key partners in VM, Marketing, Social Media, E-commerce analytics, and operations to ensure exceptional commercial execution.
  • Analyze market trends and performance metrics to develop daily content management needs in partnership with your VM counterpart, adapting Global Content and strategies to fit market relevance.

Qualifications:

Embracing our omni journey requires flexibility and a willingness to contribute to the evolution of our organization. This role is ideal for open-minded team players who are curious, innovative, and forward-thinking, eager to transform our business and the industry as a whole. We value authenticity, results-driven approaches, and a commitment to achieving goals.

In addition to your personal attributes, we expect:

  • A University Degree, preferably in Business, Economics, or Fashion.
  • A minimum of 2 years of experience in E-commerce with a solid understanding of Omni retail and Assortment.
  • Excellent communication skills, fluent in both Chinese and English, written and spoken.
  • A strong interest in data analysis.
  • Previous experience with web analytics, particularly Google Analytics, is advantageous.
  • Proficiency in MS Office, especially Excel, along with analytical tools such as Power BI and Google Analytics.

Additional Information:

If your experience, skills, and aspirations align with this opportunity, we encourage you to consider this role. We seek a diverse mix of individuals who enhance our decision-making processes, team dynamics, and ultimately foster a culture of respect and connection with our colleagues and customers.

This position is permanent.

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